room was nice, reception was amazing

Great stay. Great area and property

Maybe the most pleasant and helpful staff we've encountered, both at the front desk and the housekeeping people. Great location (except for the current construction), spacious and comfortable room. Underground parking is a bit interesting to get into, as the alley is quite busy, and the garage is, as underground parking usually is, a bit cramped. Really the only thing that could have been better was the breakfast, which was pretty underwhelming for a $300+ hotel. Very cool neighborhood with lots of other food and coffee options within a block, though. Enjoyed the stay

Amazing property in fantastic cute neighborhood.

This magnificent little property was one of the best hotel experiences I've had in ages. I prefer boutique hotels to large corporate properties but usually you have to give up something in return for that. But not here. The room was large and comfortable with a fireplace and a street-facing balcony. The bed was excellent - the bathroom spacious and welcoming. The staff was great. The continental breakfast was excellent. I have nothing but enthusiasm for every aspect of my stay. And the neighborhood in which it's located has many restaurants and a great vibe, as well.

Wonderful place to stay beautiful rooms and friendly staff with underground parking. Some road noise but white noise machines in rooms helped with this. Overall wonderful location close to river and very walkable would recommend

We loved the hotel, great location. Wonderful rooms, bed was so comfortable. Would stay again when in Calgary!

Great location. Love the boutique vibe.

Was only there for one night for business but excellent front desk service. Room was very nice and comfortable. Breakfast was great for continental breakfast.

Upon arrival elevator was broken and not repaired during our stay. Wi-Fi was virtually useless as we always got a banner saying (poor internet connection) and could not access the internet. The heating and cooling of the room was not individually possible. The HV/AC is controlled by the office for all rooms on one thermostat and this was unpleasant but they still kept the fan going in the room 24/7 which was noisy and breezy when the room was cool. It was very uncomfortable. There was a fireplace in the room but no remote control and no apparent way to turn it on. No information about how to use the fireplace was given at check-in. We will never stay at this property again and cannot recommend it.

We liked everything about the Hotel except the elevator was not working Being my wife uses a cane and has significant mobility issues this created a real problem for us They tried their best by upgrading our room and not charging for parking but I rather have had them notify me ahead of time We loved the room and the amenities all very modern and no detail left undone The staff were excellent and the location is outstanding with a variety of good restaurants and fun things to do

Our room was a corner room. It was a nice size. The side view was an alleyway. The air conditioning would not get below 22. We let them know more than once, but it was never resolved. Room got hot, so we opened the patio door. Loved that there was a parking garage and it didn’t cost extra to park. That was made up for with all the Calgary fees and taxes. Very basic continental breakfast, but it was nice to come downstairs for coffee. There was no gym, we would have had to go to another hotel. Overall, a good stay.

We chose the Hotel Arts Kensington since it was within walkable distance to the peace bridge and local parks. What we found out when we got there was that the hotel is surrounded by construction so we ended up with an ok hotel at very high prices with construction around it. The breakfast was also basic at best. Hotel prices may be high in Calgary but we certainly did not get value from this stay. The room was nice but poorly lit.

The Breakfast is ok but could use a little more variety

No obvious entrance. There is small door but not place to park. You have to go down an adjacent alley way to park in basement, the take elevator to lobby. Some of first floor room are within several feet of busy street and can be very noisy with motorcycles. Take earplugs, but rooms are over the top fabulous.

It was a lively location in Kensington, very walkable with good restaurants nearby. Felt like a neighborhood. Room size was excellent, breakfast was good, and the food at the Oxbow was very good.

Very convenient to downtown by LRT. Rooms clean and comfortable. Did not appreciate changing nightly rate,, especially as it was not clear ahead of time on Expedia.

Lovely modern rooms located in the Kensington area. Good happy hour. So so breakfast.

If you are booking an Executive/Luxury Room here based on the explicit promise of "climate-controlled air conditioning," pack summer pajamas and lowered expectations. We paid a premium luxury rate only to discover the hard way that this property operates on a rigid central system. Translation: if the building management decides it’s not cooling season, your digital wall thermostat is a decorative wall ornament. Our room was locked at a warm, stifling 25°C (77°F). When we politely notified the front desk that our premium room was a sauna, Rico the night agent dropped by, confirmed the AC physically could not cool the room down, and handed us an oscillating desk fan as a "luxury solution." To top it off, the customer service experience at midnight was surprisingly hostile and rude for a boutique brand. Adding to the logistical adventure, the hotel entirely failed to disclose massive, pre-planned local marathon street closures happening directly outside. We were informed that the entire area locks down tightly from 6:00 AM to 11:00 AM, effectively trapping guests on the property during peak morning check-out hours with zero vehicular escape. When escalated, the booking platform's supervisor formally documented in writing that the hotel confirmed the unit was "working at 25°C" and considered that acceptable cooling. If you value basic environmental control, a professional staff, or the ability to leave a property at check-out time without a marathon bib, avoid this location.

Clean and spacious room, very wallabies to Kensington with lots of food options. Complimentary continental breakfast buffet was a bonus