The front of house staff and waiting staff were great however, the kitchen really let down the stay.
Fish and chips - fish soggy not crispy, pooling with oil and the crushed Parmesan potatoes like something you would concrete bricks together with and the local trout was so overcooked it was hard to chew it.
The fish and chips were sent back and the second attempt was worse, fish still swimming in oil, the chips re-used from the first attempt and so cold at this point, the tartare sauce had developed a skin where it was re-used and the mushy peas, again re-used from the first meal/attempt and so were hard and dry.
Breakfast - the cooked breakfast for gluten free consisted of bacon egg beans half a mushroom half a tomato. The normal breakfast came out without black pudding or lava bread which was listed on the menu.
As a boutique hotel please can you consider supplying better coffee than instant Nescafé in the rooms, and in the heat of this summer consider removing the winter feather duvets? And placing more appropriate bedding?
And Adding a fan in the room?