A good comfortable stay with ample parking. Room was spacious, perfectly clean with good amenities.

The room “captain cook suite” was sold as a family room. Tired decor, the downstairs room was reasonable temperature to cold and the upstairs section was unbearable and stupidly hot. No way to adjust the temperature. Upstairs room unusable so paid for a suite an got effectively a twin room. Bathroom poor - light inoperative so using basin shaving light as sole light source. Beam across middle bathroom ceiling at 5’9” height perfect for smacking your head into. No shower just a mixer head above th bath with no holder on wall or shower curtain. Really disappointing.

Nice situated Hotel. Old style. Nice Bar, and nice breakfast.

Good room Good staff Food and bar area great Parking not very secure/monitored

Lovely staff and brilliant food

Clean and tidy is all I needed and it was .

Easy to reach from the train station, friendly staff and very lean. Room was large, clean, comfortable bed and room well equipped.

A very big room and large bathroom. Lovely staff, would stay again if passing through the area.

position of hotel was great

Great location overlooking the beautiful beach at Seaton Carew. Lots of bars and eating places in walking distance. Staff friendly and efficient. Easy parking beside the hotel. We stayed in one of their 'suites,' which, while large with fabulous high windows showing off the coastline, and original features like a fireplace, cornices, ceiling roses and chandeliers, is looking very tired. Just dumping some cheap furniture in there like a nest of tables that looked and felt like they came from Wilkos in the sale doesn't shout 'suite' to me. Other details are missing, like electrical sockets beside the bed (there was one behind the headboard but you'd need to move the bed to get to it! And the bathroom was just that, a 1970s style corner bath with a telephone shower attachment, but nowhere to attach it to, no curtain, so no shower. And the bath plug didn't actually fit the bath, so after 2 or 3 minutes minutes you had to top it up again! Sadly, without capital investment, I see this hotel going the way of many hotels of its age. Which is a shame, as the staff are great and so is the location.

Room large and

The whole experience was wonderful . Food was very nice , excellent decor in the exec room . Great views , comfy bed . No issues whatsoever

Great location and parking. Suite was dated and could be a bit cleaner. Found a leftover chinese takeaway behind the TV

Great stay definitely be back

Nice a peaceful and a nice place to stay

Great place to stay. Rooms are very clean, shower is hot, staff are great, food in the bar and breakfast is very good. This is how a traditional UK hotel should be run !

It was a wonderful stay. The bed was comfortable and the bathroom had modern amenities.

Great hotel - close to everything. Private parking also a bonus. Nice food in the bar area. Very friendly staff. Will stay here again.

Lage an der Promenade,wir hatten Meeresblick, aber viel Autoverkehr und Spielplatzlärm. Unsere 'Suite' hatte kein Four poster bed, obwohl die Fotos das suggerierten. Möbel zusammengewürfelt und billig.Okay, wir haben uns von den tollen Bildern verführen lassen und sind enttäuscht. Die nähere und weitere Umgebung ist von Industrie und Kraftwerken geprägt - Urlaubsgefühle kommen da nicht auf.

Staff were excellent & food delicious. Perfect onsite parking & sea view room i stayed in had just been renovated & was lovely. Only the bathroom to update.