日本人に優しい！スタッフがフレンドリー。設備はクラシックだが、イギリスらしくて良い。また利用したい。ありがとう！

We stayed here with our family for just 1 night in late December. The hotel website and Orbitz both advertised the Temple of Flora Suite as a three-bedroom suite. We booked that as we were traveling as a family (2 adults and 4 children). The idea of being all together in a suite was perfect for international travel with young children. When we arrived, we found out the "suite" was in fact two completely separate rooms. The hotel was completely unapologetic and unhelpful; thus we were required to stay in separate rooms from our young children. Also, we only got 1 key per room. In an effort to make it so kids could get to us if needed, we left our key with our kids to come in if needed. There was only one person on call at the hotel lobby at any time and the front door is always locked. Guests do not get a key. Twice we had to wait over 5 minutes outside the hotel for the staff to unlock the door. Once was after 11pm at night- it was not safe at all and not great to leave your guests in the cold. I will not stay here again and will not recommend this hotel to friends despite the great location.

Absolutely great location, minutes away from Knightsbridge tube and minute walk from Harrods. Great location for exploring all London has to offer! The room was very clean and well equipped. The only negative was breakfast which was a tray with orange juice, activia yoghurt, croissant and tea/ coffee/ hot chocolate. So if you’re expecting a wide selection of cooked breakfast/ continental this is not the place. That said staff were very friendly but attention to detail was lacking, for example tables were not laid for breakfast - just served on a tray.

Dirty room bad shower

Vriendelijk en behulpzaam personeel. Prachtig grote sfeervolle zaal waar ik mijn ontbijt had. Echter te kleine kamer geboekt.

Great hotel for a private stay in London.

Outstanding location! Great hotel. Very much enjoyed our stay.

Gorgeous rooms and communal rooms in the heart of London. Fantastic central location and quiet and peaceful.

Great location

The lift only goes to the 3rd floor and the shower didn’t work properly but besides that it was fine.

This hotel is a newer property and I think the staff is struggling with some basic customer service issues. My hope is that with time and experience they will come up to par as the hotel is in a nice location. The reception is very unusual. There is a very small area with a podium for check-in. I later found out there is actually a large room that is used for a vent entry. I don’t know why this is not also hotel reception. As we were checking in the gentleman behind the podium stopped, interrupted our check in to help another woman check in before getting back to us. I asked for a recommendation of a local pub and I was told by a different gentleman on duty that he was unaware of any pubs in area. Also, I asked if we would be able to store our luggage overnight and I was told initially that this was not possible then the gentleman told me that it potentially was possible, but it would have to be stored in the basement and he did not know if he could get approval. There was a lovely breakfast offered with pastries, but the seating was very awkward. I think some up skilling on flow and service will do this hotel marvels and I hope that they are able to improve in these areas because it is a nice property.

A totally charming boutique hotel that made our stay in London feel as if we were the only guests in a gracious home. The rooms were well-appointed and comfortable, yet the standout features were the responsive staff and the lovely public areas (including the rooftop garden) in which we enjoyed a delightful breakfast. No. 30 Knightsbridge is a unique choice in a first-class neighborhood.

Giving only 2 stars because of the great location and the staff was amazing , from the reception to the cleaning staff , otherwise I would rate this hotel at 0 stars. I still don’t understand how the room costed me $400 a night. The hotel is so extremely old even tho it looks like they did renovation . Yet , the hotel and rooms smell disgusting, yet like mold . Shower and toilet another subject to talk about . You pretty much paying for the location , but totally not worth it . This hotel can’t cost more than $200 a night . Only the amazing personnel is making this hotel is . Extremely sweet , patient, helpful .

The living areas where you are served a fab continental breakfast are very elegant and lovely. But it’s a Very quirky hotel. You enter from Pavilion Road- Need to ring buzzer to gain entrance and there is no “front desk” / lounge per se. On check in the Person on duty led me into elevator with manual sliding doors but we had to exit on third floor and take stairs to my 4th floor room. The only time you are not in this quirky side of hotel is when you cross over into the drawing room floors for breakfast. It’s a pity guests can’t enter/ check in using the gorgeous living room space but apparently that is used as a Party Venue outside of breakfast hours. So while they advertise hotel using photos of these rooms, they are only available from 8-10 am daily. BUT it’s a fabulous continental breakfast with great service. So to rate is very hard . My room advertised as king Jr Suite was tiny. And thin walls so I heard guests talking next door until late. There are no in-house phones in room to report to front desk. I guess once you get used to it all it’s an ok hotel. The location is fab and hotels nearby are 4x the rate so technically a good value. Would I stay there again? Perhaps but only to save money and keep great location.

o Hotel é super bem localizado e as pessoas muito prestativas para nos atender. Com certeza voltaria a ficar no No.30 Knightsbridge Hotel.

Our family stayed for a week this Dec 2024. The property is in a prime location, and walking distance to anything you may need. The hotel is remarkable, clean, and decorated with amazing pieces. The staff made us feel at home, safe, and welcome. They covered all our requests without hesitation. We will return and would certainly recommend this to anyone. Cheers!

Don't think they've ever had a family stay there. No cot even though I said so was bringing a 1 year old. The upstairs area is very grand & smart, but feels like no one has ever been in it. It just all feels like some sort of shell for something else... Finding someone else's underwear in the draws wasn't ideal.

Absolutely love this hotel, and staying there again

No.30 Knightsbridge was a fabulous experience from the minute we checked in. Jules was the perfect host and welcomed us all warmly. The rooms we had were spotless, lovely toiletries and really comfortable, immaculate beds. The hotel staff managing the front desk late at night were really helpful too when we returned back late after our theatre evening. Complimentary breakfast was super and a great start to the day. This hotel is literally around the corner from Harrods, you’re straight into the high street after a very short walk. We will return, as our stay was perfect.

Julio was a great host and gave us a complementary room upgrade and breakfast during our stay!