Great room size, layout, and decor Comfy bed Dog friendly with great treat box Good amenities Great location Helpful and friendly staff

Staff very courteous and professional, Twin room was well appointed with two small double beds that were ever so comfy, bathrobes and slippers, lovely little tea and coffee corner, indulgent toiletries and to top it all an unexpected bottle of champagne waiting for us in the room. We would love to go back and enjoy the rooftop bar and thermal suite next time. We were a group of 4 friends staying for one night.

Everything about the hotel was excellent, from the reception team to the comfort of the room.

Excellent location and property. Nice room

New robe in bathroom had dried up huge booger on it which I unfortunately thought was lint and tried to pick it off. Super yuck! Very small rooms with no surface area to open carry on luggage, no drawers. Had to open bag in windowsill. Bizarre.

The staff members were lovely and super helpful. The facilities and rooms were spotless and superb! Will stay again.

Staff were very friendly and the hotel was very clean, though a few elements were just a little off: tv being on left wall not in-front of bed, very squeaky bed that kept waking me up, shower fixings that hadn’t been screwed in properly.

Very friendly staff.

Absolutely outstanding. Great amenities, great location and outstanding staff.Cannot recommend more highly.

The beds were so comfortable, the breakfast delicious, staff all lovely & the hotel really stylish. Just a fantastic location right in the heart of Oxford & everything was walkable. We used the pear tree park & ride & it literally dropped us at the door, only cost £8 to park for the entire weekend & the buses were so regular - not worth parking in the centre as a longer walk to the car park & very pricey!

Lovely, friendly staff. Beautiful hotel. Stylish room. Optimum location for everything. Lots of top Oxford sights and activities a stroll away.

Absolutely beautiful, warm, excellent natural light, amazing terrace with superb view. The only downside is that I don't know how to work the Nespresso machine.

Very friendly, helpful staff.

This was the third hotel we stayed at in Oxford, and it was by far the best. From the moment we arrived, with a clearly marked parking space ready for us, the service was attentive and helpful throughout our brief stay. The interior décor blends classic elegance with modern touches, including some beautiful contemporary paintings. Our room had a wonderfully comfortable bed, a well-equipped bathroom, and a breathtaking view over the High Street and the University Church of St Mary the Virgin. If it weren’t for the modern traffic below, it would have felt like stepping back in time. While it was windy and dark outside, the hotel’s warm, peaceful atmosphere made us feel instantly relaxed. Breakfast in The Quad Restaurant was excellent – a perfect way to start the day. A truly great hotel that we would be happy to return to.

Wonderful staff and super location. Could not have asked for more

Very friendly and accommodating staff. Great location.

An all round fabulous stay at The Store. It made our visit to Oxford extra special.

Charming, clean, modern hotel in the heart of Oxford. Fun update of an old department store. Staff were so friendly. Desk clerk sat with us at check in for five minutes to discuss his favorite places in Oxford. Would definitely stay again! Also has a great bar.

The property was fantastic and was only bettered by the lovely and exceptionally helpful staff. I would recommend this property to anyone saying in Oxford. We stayed with two young children and were made to feel very welcome.

Despite paying over £500 per night i was given a room on first night which had a blanked out window ie no natural light - i was moved the next day but again very overpriced accommodation. Highly not recommended and you will see from my profile I have never felt need to complain! A very poor hotel.