インターネットの速度が遅いので、改善すべきと思います

保証金の返金を他人のカードにしてしまっており、クレームを入れたところ、自分でカードの持ち主と交渉して返金を要請するようにという、信じられいない対応です。当初宿泊時も何度も2部屋だと確認したのに、1部屋分の手続きしかなされておらず、失敗の多いことに全く反省の色もありません。ホテル側の非を認めようとしない対応には怒りを覚えます。部屋は綺麗で立地条件もよく、スタッフの親切なのですが、手続や支払でとにかくトラブルが多く、責任転嫁するような解決策の提案しかしなし対応は腹立たしく、その意味でまったくお薦めできません。

I arrived at this lodging rather exhausted after the long flight, then they said I had to move to another hotel for they had leaking in the room. They said it was not their fault, the problem of the building. Anyway it was quite unpleasant to change the plan. It was raining and I had to pay for the taxi. I was thinking of having supper in the room but the lodging that theyhad booked for me was an ordinary hotel and though the price was same I would not pay that price for an ordinary hotel room. I booked this accommodation for it’s near to the train station(I was going to take the train very early next morning) but of course the new hotel was far farther from the station. I can understand their situation and the staff was not very unkind though it was a big disappointment!

綺麗で大きい部屋で快適に過ごせました。

Fantastisk stor leilighet i sentrum av byen, 200 meter fra Queen street station

Ligger perfekt plassert i Glasgow. Leiligheten var ok, men den trenger en liten kjærlig hånd. Gulvet knirket. Bære preg av vannskade fra bad

Good location, but the parking on George Street property is misleading as they don't have parking on premises. I moved to the one on Bath Road and was made to pay £20 per night for parking. The bed is on wheels so it kept moving about, pretty frustrating, the blinds are in the way so windows don't open at all ( Both in the bedroom and living room) and in this weather that's a big no. The extractor fan in the bathroom doesn't work as well (no windows) The staff on duty when I checked in were very very helpful. And handled my switching accommodations pretty quickly.

Very central location close to shopping, pubs and restaurants.

Looks a bit tired

We booked the penthouse suite, which was advertised on the website with images showing an outdoor terrace furnished with a table and chairs and clearly being used by guests. However, we were disappointed to find that the terrace was not actually accessible, with the door secured so that it would only open a few inches. As there was a heatwave during our stay, this was particularly disappointing, especially given there is no window in the living area. A fan was provided, but this simply circulated hot air around the room. The property itself is tired and in need of refurbishment, but the biggest issue was cleanliness. The bathroom bin had not been emptied from previous guests, and we found used sanitary towels inside. This was shocking, unhygienic, and completely unacceptable. For £250 for one night, we expected much better. Although reception apologised when we checked out, this did not make up for the poor standards, misleading advertising, and overall disappointing experience.

Brilliant location, fab apartments overlooking George Square, central for all our needs. Friendly staff. Well equipped flat with a small welcome pack too. Have already rebooked for October will bring our washing next time 😂

We happened to visit during a huge heat wave, so that was tough. There were no door stops to prop open the rooms, so even using our luggage to prop it open, the bedroom stayed about 85 degrees. The living room and kitchen were on a corner of the building, so did have some ventilation. The location was great and the living space was excellent. One drawback was that the fridge froze all items solid and I didn't see a way to adjust the temperature. There was seemingly no way to turn off the heated towel bar in the bathroom. Even adjusting the 2 unlabeled knobs at the bottom did not turn it off, which generated more heat. It was unbearable to be in the bathroom with the door closed. Water pressure in the shower was amazing. With the windows open, the room is very noisy. There's a bar across the street with loud karaoke and a lot of traffic noise. That didn't really bother us as the city noise was kind of ambient. Location is excellent for close train and bus stations.

Would’ve been five stars if there was air conditioning/better fans/air circulation!

The rooms were older, stuffy and very hot. We had to have the windows open all the time. The place is older, needs an update and not very clean. Communication with the fresh was poor. They didn't tell us where our keys would be as we got there shortly after 6pm which is when the deak closes. We tried the urgent number but no one responded at all. And the signage is minimal at best.

Clean room. Easy check in. Perfect stay centrally in Glasgow close to the rail station

Limited check in hours. For travellers without wifi, it is very tricky. You need to be well organised to get in

We loved the location!! The two patios were amazing. Having a kitchen with a washer/dryer and the ability to cook was a bonus!!! Would definitely recommend this space.

Great location and very spacious apartments. Unfortunately it needs urgent renovation. Balcony doors and windows are locked (no keys provided). Door bell, AC, dish washer were broken or didn’t work.

Our stay was fantastic! Communication with reception was great, and the unit had everything we needed. The beds were comfortable, water pressure was great, and we loved having the use of a full kitchen and washer/dryer. The location was excellent - right downtown and close to the train station/bus stops/restaurants/shopping, but the unit itself was quiet. Our only issue was that the unit was quite warm and we couldn’t figure out how to turn off the heat/turn on the AC, so information about that may have been useful in the welcome document. It helped to open the windows and there was a small fan available. Overall, it was a great stay and I would recommend to others and would stay again.

Mann sollte sich keinen tollen Ausblick erwarten da man dir die extrem stark verschmutzen Fenster kaum durchgesehen hat. Der restliche Zustand der Wohnung war ganz brauchbar. Die Lage ist perfekt.