施設はきれいで部屋も広く清潔感があった。虫が部屋に入らないようにドアに隙間を埋める虫除けがあった。目の前がひたすら海で水平線を見ながらリラックスできる。食事は当たりはずれがあるがおおむね普通に美味しい。迷ったらステーキを。WST500のリゾートクーポンが付いてきて食事（部屋でのルームサービス）にも使えたので実質食事代はかからなかった。朝食は毎日大きな変化がなく少し飽きたがエッグスタンドもあり充分かと思う。フロントとのやりとりはワッツアップでできるので楽。空港からのピックアップはWST16で、空港への送りはパッケージに込みだった。フロントでの会計はあらためて自分のパッケージに何が含まれているかを把握し指摘しないとフロントが全てを把握しているわけではないので注意が必要です。スタッフは皆親切で、Wi-Fiが部屋だけではなくビーチサイドでもしっかり入ったのでありがたい。空港で簡単に現地SIMカードが買えた。ボーダフォン7日20㎇付きパッケージ、インストール料込みでWST24。空港の両替所では日本円も両替可能。

布団のシーツや敷パッドにシミや汚れ（血液のようなもの）が所々についていた。翌日の清掃時に取り替えを依頼したら敷パットそのものが外されていた（部屋自体は綺麗に清掃してくれていた）。空調もわかりにくく、寒くなり過ぎたりと温度設定が難しかったが、空港からも近く（タクシーで1メーターほど）全体の雰囲気や、プライベートビーチはとても快適だったので、このホテルを選んでよかった。

全体的に清潔で、サービスも良かったが、お風呂の栓が無かったりお湯が後半出なくなったりと、ちょっと残念な部分もあった。サモアの中では、最高のホテルだと思う。

リクエストでツゥィンベッド2つのデラックスルームで予約が確定しているのに関わらず、最初にダブルベット一つの部屋に案内されたので、クレームを入れましたが、部屋が無いのでエキストラベッドを入れるというのでそれも拒否した所、しばらくして支配人らしき人が来て、当初要求通りの部屋に最終的に案内された。つまりは最初から空いているに関わらずランクの低い部屋に泊めようとしたことが明白でホテル側の経営姿勢が見える。

サモアのファレオロ国際空港と、サバイイ島に行くフェリー乗り場まで、ウポル島で一番近い豪華ホテルです。アピアまでは少し離れていますが、シェラトンなので設備やサービスは充実しています。ただし、海水の透明度は良くありません。滞在客はニュージーランドからの観光客がほとんどで、みんなプールで泳いでいました。

Amazing spot. Big property with 3 beach’s to choose from. Rooms and amenities are great. Hotel staff were excellent, service with a smile. Some long waits for food at restaurant but island time isn’t a bad thing! Close to the airport but a bit far from Apia and other attractions in Upolu so bring cash for taxis. Best spot to book in Samoa!

Stayed at this lovely hotel for 7 nights on a business trip. Room was lovely, bed was comfy and amenities in and around the hotel were great. We had breakfast included although they could have had a little more of a variety on the menu, whether it was because it wasnt a busy period or if it was because they were not a hotel located close to town, im not sure but it was mostly quiet. Didnt get an opportunity to use the pool or spa or any of the bars as we were mostly out for the days but the hotel was what we needed for our stay. Staff were always friendly and location is literally 2 minutes from the airport. Will definitely use them again in the future. More pros than cons, only cons for us were the pillows were not firm and we only had one chair at the table in the room so it was hard for 2 of us to sit at the table at the one time, otherwise everything else was to a satisfactory standard. Thank you Samoa Beach Resort for looking after us.

amazing place to stay, will be coming again maybe just more food range with fresh salads and fruit would be only thing to make it amazing

We were there from the week before Easter until Easter Monday. I'd booked and paid for this stay when Sheration were still managers. It is a really nice location. The beach is close to perfect, and certainly somewhere where you can lie and sunbathe. You can go swimming out to a little island. There is breakwaters on either side. The swimming pool in the resort is excellent. It is probably overfilled for what it was intended for, but it is one of the few resorts we've been to where it is deep enough to actually swim properly without hitting your hands on the bottom of the pool. There are theoretically two restaurants, but only one of them was open for most of the time we were there. And the second one opened only on the last two days that we were there. The cooking is terrible. I can't put it any other way. I don't believe that we had one meal that was in any way memorable. They were all very mediocre. During the first part of the stay, which was in the week prior to Easter, a lot of items were not available on the menu. This was particularly upsetting for my adult daughter who was with us, because she can't eat a lot of things. And so a lot of the stuff that she wanted to eat was just simply not available or she had to eat the same thing day in, day out. By the end of the third day, we had decided that we'd had enough and we started trying to find other restaurants to go and eat.

This resort is in a stunning location and has great potential. The views are beautiful and the grounds well maintained. Rooms are a good size and all (I think) face the ocean. The staff are friendly and welcoming (as you expect in Samoa!). I believe the property is recently under new management - when I visited (Easter Sunday 2026) it seemed surprisingly quiet. I hope that the new owner/management (?) builds on these foundations. For me, obvious steps include: - Food offerings that better reflect fresh local produce and are more inspiring/unique - Cocktails that are more memorable and again have some with local individuality - Culture - find ways to show a little more oflocal culture, history and nature. Ultimately this was a nice place to stay on my last night in Samoa - with a v early from the airport next door - and would similarly be a good place if arricing too.

We had the BEST massages ever at the Manaia Spa. While the walk up to the spa is a bit ‘tired’ the walk is more than compensated by the thoroughly professional and therapeutic massages we experienced. The staff here saw that our needs were met at every interaction. It is good to see that this resort is endeavouring to build its good reputation under new strategic management. We have booked again for Christmas with the family. Our grand kids will LOVE the pool!!

Great getaway away from the noise and busy town

Everything was fine.

Good all round really expensive for what you pay for. But staff are amazing

Staff and location were the most outstanding feature of this property. Really made the stay in the country memorable.

Our rooms were not serviced, had to repeat myself a few times with different people about my booking/account errors. Breakfast needed to have some traditional food options, eg: fresh coconut, service in the dining area was very good, public toilets need regular cleaning. Pool area was great.

We very much enjoyed our stay at Samoa Beach Resort. Staff are amazing, the grounds are lovely and staff maintain the grass area and the pool is great. We would highly recommend booking a car through blue pacific they were amazing, cheap and dropped & picked up the car. Car is for you to go and buy food in town. Food at the restaurant is really expensive and not that great to be honest. But staff are lovely and make up for it. Breakfast buffet is good :)

Will stay at Sheraton again in the future.

Friendly and impeccable staff in particular breakfast crew. They were the most genuine and catered to our quick needs. Breakfast buffet menu of great quality. Minor issue with state of room upon check in, however upon advising front desk staff, matter was taken care of immediately. Will stay here again.

Lovely location great for seeing turtles poking the head out from the water, the beach access is challenging as it’s shallow for a long way out and quite cloudy water. But like I said you can see the turtles heads out of the water and it’s a lovely setting for a sunset! Very convenient for the airport if you arriving late or leaving early!