Vi hade några superhärliga dagar på detta hotell!

Rooftop war super, guter parkservice und hervorragende Lage

Booked a King Premium but allocated a double double classic room which faced the next door hotel’s cafe. As a result we were unable to use balcony and had to keep curtains shut! Complained to reception who advised that hotel was full so could not move us until two days later. Subsequently given a King Premium room which was better but overlooked a building site! Still it was better than the first one but not what you expect of Intercons , I have stayed in IHG hotels all over the world and the rooms in this hotel were by far the worst . I would only consider staying here if you have a sea facing room on the front with a plunge if shared pool. Breakfast was ok but by day 3 of our 7 day stay there was a ‘technical’ problem in the kitchen and as a result they were unable to provide omelettes. Can only assume they lost the frying pan!!!

very clean property excellent location within short waling distance of plenty of restaurants and bars

The hotel is beautiful but there is no proper beach close by so difficult with children as the pool was extremely cold and not heated. No one swam in it apart from the seagulls as it was so cold which was a shame as it was large and well positioned with sea views.

We loved our time at the IHG- Intercontinental Crete. It’s centrally located in Agios Nikolaos to great food and shops. The hotel has valet parking and it was very easy to get in and out quickly. The staff could not have been more pleasant. From the moment we arrived, they were very attentive and kind. The breakfast was phenomenal and included with out stay. This saved us time and money looking outside of the hotel for breakfast each day. The hotel restaurant and bar are great too. We spent each night having a delicious meal or drink at the hotel. The room was spacious and had everything to make our stay feel like home. We loved our time! 10/10

Staff was wonderful. Very friendly and attentive. The amenities are great too. Just had concerns about the quality of the room.

Superbe

Breakfast was more Holiday Inn express standard Room faced a busy road and outside entrance so extremely noisy . Not shown on website or when booking. Rooms were barely serviced Pools have amazing view but be warned are not heated . Indoor pool is pretty cold also most people got out immediately . Nice sauna though

Loved this hotel! It was in walking distance to lake and to shopping/restaurants! The breakfast was amazing with a huge selection of items. What made it even better was the staff!!!!! Will be back again really soon!

Lovely buffet breakfast, the hot items would be perfect if hotter. Very convenient location for restaurants,bars and shops. Very clean in all areas, very friendly staff . A few more umbrellas around the pool areas would help.

super frühstücks auswahl, dass gym leider zu klein für die größe des hotels

Next level service and amenities. Incredible breakfast buffet overlooking the ocean. Our car was Brought up front on our day of departure without asking. Just plain amazing people.

We loved the location, right next to the sea and convenient to shops and restaurants. The staff were warm, friendly and helpful. Breakfast buffet was exceptional. All areas were very clean and well maintained and the lobby area was remarkable.

Très bien situé

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Hotel in super Lage. Besonders zu empfehlen ist das Restaurant zum Abendessen. Sehr tolle Küche und zuvorkommendes Personal. Sauberkeit im Zimmer besonders die Reinigung des eigenen Pools wäre gut vor erneuter Zimmervergabe. Infinity-Pool im 5. und 9. Stock mit herrlichem Ausblick aufs Meer. Strand ist auch toll. Leider werden die meisten Liegen schon früh „reserviert“ obwohl die jeweiligen Personen oft erst Mittags erscheinen. Gegen dieses Verhalten wird leider vom Hotel nichts unternommen.

Great city hotel with an amazing infinity pool. Well furnished but small room. Special mention for valet parking service (quick and efficient)

Quando si spendono quasi 500€ a notte si pretende l’eccellenza e in questa struttura da 5 stelle c’è il prezzo e poco altro! Arrivo intorno alle 12.00, la Hall è molto grande e molto accogliente, la camera giustamente non è pronta, mi viene consegnata alle 14,30 invece che alle 15.00 bene dico, dopo mezz’ora non c’è ombra dei bagagli, è dovuta scendere mia moglie a chiedere perché si erano dimenticati. Noto già da subito una pulizia non accurata, con polvere e detriti a terra; divano pieno di inutili cuscini che occupano una stanza già non di grandissime dimensioni, sicuramente bella fresca, questo è l’unico confort. rumorosissima, con isolamento acustico chiaramente non adeguato, la porta comunicante con stanza vicina dalla quale provenivano urla disumane, movimento dell’acqua delle piscine delle altre camere,che avevano un rumore assordante il tutto non ha permesso un meritato riposo a me e alla mia famiglia! Il punto di forza sono le piscine, davvero molto suggestive, a sfioro con un panorama meraviglioso, anche se sono rimasto schifato da una signora che mi ha guardato male mentre mio figlio di un anno e mezzo piangeva! La cena si fa al quinto piano sempre dove sta una delle piscine, il servizio è di qualità anche se troppo opprimente, il menù non è per italiani, apparte l insalata greca, tutto il resto è un mappazzone (non vale gli oltre 100€ a notte supplementari x camera) intorno all hotel ci sono degli ottimi ristoranti. Il check out mi hanno gentilmente posticipato

We had a lovely 10 night stay and would definitely recommend.