中東紛争に関連した旅行上の問題があったにもかかわらず、このホテルは私の予約の返金や変更を拒否しました。ビザを取得できず、予定通りに旅行できなかったにもかかわらず、ホテル側は宿泊客への支援の可能性を一切示していません。これは世界的に異常な状況であり、戦争による旅行日程への影響は個人の力ではどうにもならないものです。このような対応は、五つ星ホテルに期待する水準にそぐわないと感じています。

Everything nice, the hospitality of the staff and hotel was beautiful (room was clean and spacious, free shuttle to and from MRT station, breakfast was good).

Room very nice and clean. Facility hotel is good. Serve more water for drink. But the location quite far from MRT, and very traffic.

I arrived early and the hotel let me to check in early since there were room that's already cleaned. The room is big, the bathroom is great! I loved staying there. The staff are nice and helpful. It is only a small walk to the MRT station and a bts station and also airport link! The area surrounds it were not too crowded, which I like. It is great and safe for families with children.

Excellent staff were great, the accommodation fantastic the food superb a definite would stay again

Amazing hotel. It has fresh new interior and exterior, and great service too. The rooms are very modern and large . And the bed is very comfy we only stayed for two nights, but had planned to stay here again for next trip.