新旧の2館があるが、旧館は木造で騒音が伝わりやすいうえ、階下のレストランが深夜12月まで、大音量で音楽を流していた。部屋は窓が小さいため、室内が暗い。 ベッドリネンが深緑色で、清潔感がない。タオル類は古い。

全体的に親切にしてもらいました！

食堂からの日の出は美しい アピア中心地まで徒歩圏内 部屋は古くさく第一印象は良くないが、仕事ならば十分である

The hotel's staff accepted late check out though I requested it suddenly.

スタッフさんの対応が丁寧で好感が持てましたが、宿泊した3階の部屋はwifiの電波が入りにくかったです。

Everything was great. Rooms were nice n clean. Would be nice to have a microwave in the rooms and plates/utensils for dining . Other than that, room was very comfortable.

Staff were amazing and always so helpful whenever we needed anything. Beautiful atmosphere. Didn’t get to try their breakfast but had lunch there, food was good. Location is excellent and central to everything in town. Definitely recommend and would definitely stay there again.

Location is great, a bit rundown and things could be cleaner but its the islands and cheap. Breakfast was basic but included and was ok. As clean as can be by island standards, not modern but adequate. Had wifi, air conditioning, pool,bar, restaurant and affordable.

Breakfast did not include hot options just fruit, juice, cereal, toast etc. Bar area can get noisy at night.

The pool is very refreshing, the staff are nice and the a/c in the rooms are efficient. However... Despite boasting of having free and reliable wifi - it was not reliable and did not work from our room for the entire trip. We also had to request for our room to be cleaned and came back to no replacement towels, mats or wash cloths. The sheets are also very thin so walk with warm clothes or put the a/c temp. higher. It also gots $3 PER ITEM to do laundry so keep that in mind as well.

Nice friendly staff.

Staff was very helpful room was clean and the hotel in the good area

For the price I paid for (NZD1500), I still believed that the service was not on par. Stayed in the front rooms of the hotel on the very top floor (top room straight across the waterfront) and 1st day of our stay, we experienced that during the day when there was a gust of wind coming through the front open deck into the open lounge area, it would blow our door opened (even when we fully locked it). For 3 days I complained about this and all they could do was "keep an eye out for it". So when we would leave our room to visit the island and family, our bags and all our belongings were undoubtedly not secure as we did come back one day to find our door was once again blown open.....and no one had closed it (let alone "kept an eye out for it). They also have the service cards hanging on the doors to clean or make up the rooms - what for? I hung this out many a times throughout our 9 day stay and overall, our room was only "cleaned" 2 or 3 times. Our rubbish would pile up for days, we would have to re-use our own towels that we brought with us and also had to walk to reception to ask for toilet paper because the cleaners would not clean our room (even with the sign hanging on the door) and there were no phones in the room. Apparently I was told during our stay from another customer that was only there for a few days that you had to ask reception IF you wanted your room cleaned etc. Only the "deluxe" rooms across the back of the hotel got the service that I was expecting.

Room was booked for 2 adults! Check in Monday night-Check out Thursday Bathroom: Shower and toilet were okay, but soap and towels need improvement. Suggest switching to liquid body wash and better towel replacement. Room space & furniture: Limited space with only one chair shared between you. More seating would make it more comfortable. Sink & kitchen: Functional but could use some upgrades or better maintenance. Millenia Bar & Staff: This seems to be the highlight, with great service and ambiance. Front desk staff: Also rated highly for service. Clean bed: Not enough bedsheets, which affected comfort. Patio: Limited seating but usable for relaxation. Given that we're mostly out at the bar at night and running errands through out our days. We mainly use the room to refresh.

Has definitely improved - has all the amenities needed for a business trip and even a short holiday. Helpful staff and clean amenities - so nice to be able to use the pool knowing it is cleaned regularly - please check chlorine amount as sometimes the smell of chlorine is quite strong - but otherwise the pool is well maintained. Only concern is that we had a room with a door with a poorly functioning bolt to lock it - this needs to be replaced with something safer as can be easily broken into. Otherwise we had a good stay which was private, not noisy and gave me a place to work comfortably in

Did not have breakfast, air con was good

Customer Service amazing, the people and the staff very polite, friendly and always with a beautiful cheerful smile. Breakfast and food spot on. My room was just the perfect fit, had everything that I needed. One thing that is lacking, should have phones in the room, other than that. Amazing hotel, good location to town. Service amazing. The staff amazing. Hotel I highly recommend. Very happy customer.

Didn’t have a spare toilet roll had to go down and get it myself. They didn’t change the towels once again had to do it myself. My sis and I had drinks out on the balcony on our first night we left the empties neatly on the side of the table …two days later they were still there. However staff were nice and the meal in the restaurant was enjoyable.

Add cocoa rice and kopai to the breakfast menu thank you

Loved my short stay here whilst in Samoa, great customer service.