The initial welcome in the afternoon in reception was bad, very bad vibes, we considered leaving, but the evening improved with different staff on, but because we had our very well behaved dog with us , we were put in a space with a wedding party, and the service was bad,as they were obviously more important ,as clearly knew the staff and were put first, the food when it finally arrived was ok, we were then woken at 8am on our last morning with banging and crashing outside, goodness knows what that was. We would not return, clearly a place for locals and people who are in with the staff, what a shame as certainly not cheap!!!!!

Lovely room - spacious and clean. Bathroom was perfect as well - great all round. Very comfortable stay.

Loved the area, really beautiful and the room is perfect

Goid

Very good

Lovely good full English , but plenty of other choice also

I stayed for a special occasion and the hotel was amazing. I couldn't fault anything The staff were great the bedroom and bathroom was immaculate the food was excellent and I would definitely stay again

Clean room, fab views, fab breakfast, fab staff - what more could you want?!

This hotel was a fantastic find! Great room (felt like new) Perfect beer garden and bar Wonderful breakfast and the best this is the location. Can't recommend it highly enough

Love;y place to spend a night in the Cotswolds

The place was well located to walk around town and the staff was helpful and the rooms clean and nicely appointed.

Excellent hotel, really lovely stay. Food was excellent and good parking on site

Beautiful building, really friendly staff. Great restaurant and rooms and a lovely atmosphere.

Room was amazing, warm and comfortable. Staff were exceptionally welcoming.

Excellent staff- very helpful

The room was tidy but showing some wear. The bathroom window for example was broken. Wish there had been a better wardrobe but they did their best with the space. The staff were very friendly and helpful. Breakfast was included and generous meals. The coffee could have been hotter and latte’s etc not included which I found a bit odd. You could have whatever food you wanted but not hot/frothed milk. Nailsworth itself was quiet. We didn’t realise so much would be shut on a Monday but we made the best of it.

The room was very comfy, spacious and very clean. Proper coffee machine in the room was nice.

The room was in the 2nd floor and we had a baby with us. Having to carry the baby and all the belongings up and down 2 flights of stairs wasn’t appropriate. The restaurant was down another flight of stairs and having to carry the pram up and down these stairs wasn’t app either. The restaurant didn’t have high chairs and I had to feel my baby while he was sat in in his pram.

Nice staff, very good food

Rooms nice but stay ruined by slamming doors and difficult to close doors (causing slamming). It’s unavoidable to slam the door and because there’s no real soundproofing, it’s a difficult place to get proper rest if desired. Also scandalously, my mother was fined for dropping me off, despite inputting her number plate. User error? Faulty system? Either way, it’s a terrible way to treat your guests. Even after disputing the claim it was upheld with a minimised fee of £20, which is progress but insulting as a guest.