Couldn’t fault anything

The lovely hotel. Used it to commute into Cardiff. Great taxi/Uber service to and from Newport station.

I had a great stay at this hotel for the night. Very clean, comfortable beds. Clean shower. Could connect to the TV to watch the likes of YouTube or watch normal channels. Room service, although I didn't use this. A lovely restaurant with lovely food..and the staff were fantastic. Even checked me in an hour early. Thank you so much for a lovely stay and I highly recommend booking.

Great place to stay, marred by 2 aspects. 1st overnight parking is charged at £13.50. This is not stated during booking. 2nd and very disturbing. A £50 insurance deposit is required during check-in. Refundable upto 5 days after check-out if no incident. This feels like a money making scam.

Staff upon checking were super helpful same customer service as last time we stayed

Easy peasy setup! Love the stay. Spacious room, clean and decent brekkie.

lovely place, affordable and very clean

Do not recommend at all. O

Not happy having to pay to park

Let us check in an hour earlier due to a long drive which was extremely helpful, the room was clean and bigger than expected. Found at checkout you can pay £5 to gain access to the neighbouring hotels pool and sauna which would have been good to know at check in. Will stay again.

Excellent hotel friendly staff

Hotel was lovely and the staff as well, hope to come visit again. Excellent customer service.

Fabulous stay

Clean room, friendly staff, safe parking. And a great breakfast.

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Great all round hotel. No complaints whatsoever.

Always our go to family hotel whenever we are in South Wales. Clean facilities, top of the range customer service. The breakfast is also very exemplary with lots of options only downside is felt like they were rationing some of the pastries as every time we went to get some croissants they were gone and had to keep requesting the chef to add and then they were gone again, happened on two occasions. Other than that we enjoyed our stay.

Très bon séjour, belle chambre

Good quality hotel in excellent location. Good restaurant for dinner with a wide menu. Car parking at reasonable cost. I booked a superior room in order to have access to the Lounge - on the previous 3 visits there was wine at the happy hour but they seem to have discontinued this which was disappointing.

The room was very clean and spacious, temperature perfect. Food amazing, staff very friendly and welcoming.