The woman staffing the reception desk when we arrived gave outstanding service. Clear and useful instructions and information.
I must have missed a note about the lack of a lift. My family member had to drag my bag up to 4th floor - please note this for seniors.
Cheryl
友人と 一緒に
10.0
/10
29週間前にレビューしました
Expedia Group verified review
A gem of a hotel! Staff were excellent, room was clean and very comfortable. Room was a good size and had a sitting area. There is no elevator so you need to carry your bags up a rew stairs, and the staff kindly offered to help if needed. Great location to view Mount Fuji!
Kyle
8.0
/10
31週間前にレビューしました
Expedia Group verified review
Great customer service
Sabina
パートナーと 一緒に
8.0
/10
42週間前にレビューしました
Hotels.com verified review
Clean, friendly staff, and good location. Also, something needs to be done about the brightness in the room at night.
Please invest in blackout curtain or shade of some sort.