As a mistake was made booking, the Douglas hotel would not return payment, very disappointing

Yes everything was good

Lovely people and very helpful

Comfortable bed. Staff were friendly No meals included

Easy to walk to from station .minus side not handy for getting food.Room very comfotable

Room was very clean and well appointed. Would suggest rounding off the corners of the wooden bedframes, as I grazed my leg on one. (Room 3) Good value and convenient for the hospital. Would recommend.

Was very fair for the price and location. It was very clean and centrally located.

Easy check in and check out. Very comfortable bed, room spotless, plenty of tea and coffee. Staff very pleasant and helpful. Inexpensive stop over. Plenty of parking and close to all transport links. Use regularly.

Quite and clean rooms

Could do with selling food and drink

Plenty of free on-street parking. Much better inside than it looked from the outside. When I arrived, I thought "Oh no, what have I done when I booked this place." The front door of the building, and the entrance lobby, look very unappealing. But once you are up on the first floor/inside the room, it is much better. The bedroom was clean and spacious, bed was comfortable, and the en suite bathroom was lovely. The place has character as well - I enjoyed the Trainspotting theme.

Definitely not a Hotel, just someone's house renting some rooms to make his livings, untidy smelly and not pleasant so sorry but is a no no for ever. Shouldn't be advertised as a Hotel £100 1 night???? Easy money to get from someone after travelling from Inverness to end up with a really bad place to stay.

Looking from the outside, it doesn't seem like a hotel. But when I press the doorbell, there are staff to give advice. Very welcoming, easy to check in, go up to the room is very clean, especially the bathroom, worth the price, not far from the city centre, convenient if you rent a car, if you don't have a car.

Never stayed as our hospital oppiment was cancelled and said to they could we cancel they said no every other hotel least gives some % back them none as we would re book when we got another date no nothing .

Lovely little budget hotel - no problems.

Don’t let the outside of the hotel put you off! I had a large room with en-suite, tea & coffee, large tv, staff friendly, room very clean. View out the window not great but the price is very good for the room itself. I would stay again 😊

The outlook of the Hotel is terrible, the main door is temporary installed. Room condition is clean and comfortable.

so good 2022

Very friendly. Very quiet. East parking. Huge room. Very comfortable bed.

This was a huge disappointment. Pictures make the property look much nicer than it is. The place has a terrible smell. I felt dirty as everything was run down and dirty on the property. The room seemed clean. The area around the property was not all that great. I didn't leave the room and was glad to get out of there in the morning. I paid WAY too much for the stay there. I felt robbed for what I got. I spotless absolutely not recommend the place.