総合評価とレビュー stayAPT Suites Auburn

The front desk/lobby is closed in the evening and overnight, so good luck if you have any issues. If they have an 800 number, I couldn’t find it. Even when the front desk was open, the phone would ring until it went to a voicemail that wasn’t set up. I had a really hard time reaching anyone there. There was no information in the room and the Wi-Fi would not connect. When I finally spoke to someone at the front desk, she said they had been having problems and to keep trying. It never connected. I was on call for my job and would have never stayed somewhere without Wi-Fi. They really need to let people know before booking. The sofa bed was disgusting. I pulled the cushions off and it was covered in dog hair. I pulled it out anyway, and the mattress cover was stained and had crumbs all over it. There was also some food or something left behind the sofa. The bathtub looked dirty and either had stains or just wasn’t clean. The TV didn’t work in the front room area, but we finally realized the box behind the TV was unplugged. I was very disappointed with the lack of communication and not having a reliable way to contact anyone. I did send a message via Expedia, since the front desk closed, but I guess it went into the abyss, because no one ever responded. On a positive note, it was very quiet and it was nice having a kitchen. Just lower your expectations and don’t count on the WiFi and it’ll be ok.

Great price. Clean, basic, and nice modern.

Clean and quiet

Property manager was involved and accessible. Very friendly and checked in to see that everything was well.

I felt a little unsafe here. Would not stay again.

The bed was absolutely uncomfortable, very hard. I opted to purchase an air mattress after my first night.Two TV's, the one in the LR worked, but the processor for the internet provider apparently did not. The sink in the bathroom was very slow draining as well. This property also has no one there after 8pm, so people hang out in the common area, and in the halls, and are loud. Very nicely appointed property however, rooms offer great amenities.

Did like the quiet time for the complex.

We enjoyed our stay in Auburn very much. The accommodations were very clean, and the customer service was excellent.

Exactly what we needed for a quick trip to visit our student. In room fridge, stove and microwave is perfect for snacks and sandwiches.

Everything was great other than I booked a king suite and yall booked it to the property as a queen. So I didn’t like having a queen bed when I booked a king.

Great location and very clean!

Overall the property was nice. Inside could have been cleaner such as the floor needed sweeping and dusting. The main issue was we booked a double and was placed in a single ada room at the last minute. When I advised we booked a double they politely advised me I can cancel if I’d like to. It was to last minute to find another option so they offered to prepare the pullout bed which was nice but would have preferred what we booked. Good location. Lots of food options.

The receptionist was very nice but the property wasn’t very clean. No clothes storage.

Rooms were surprisingly large, and also clean and in new condition. Great value for the price.

Great front desk service. Property is well kept and clean. It’s bare bones but clean and great location. Very convenient to campus.

It felt like staying at an apartment and the price was great

Location great to UA. Lots of restaurants. Room spacious. Kitchen didn’t have any paper or cloth but was nice. Staff helpful. Little perturbed that Fox News seemed to be “blacked out” on cable. It was listed on the guide, but station would not load. ALL the other news channels loaded fine so it looked like an intentional decision. We heard another guest complaining at desk about this so evidently it was this way in every room. We can certainly survive not watching FNC, but the fact someone decided that for us is insulting. So much so that it makes me not want to use this hotel or any in its chain again.

Check in was easy and lady at front desk was very friendly. Hotel was not that clean and walls are paper thin. You could hear everything!

It was a great stay I enjoyed it all the place was very spacious very clean, I love the setup I would recommend anyone to stay you will love it…..It felt like home

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