We had a short layover so chose a value priced stay at this location. Checking was great, friendly staff. Please read description well as our 2nd floor room was downstairs with no elevator.
The pool water was warm and salty for some reason.
The room was dirty and showed signs of wear. Stand in the bathtub and walls/floors.
The window wouldn't close and outside was very noisy. There is a train right behind the hotel that screeches as it passes, like nails on the chalkboard.
The shower was only putting out scorching hot water as the dial was broken. We were thankful our child tested the water first and informed us before getting burned.
When I brought these issues up with the manager at front desk at checkout she accused me of bringing a portable air conditioner and thats why the window didn't close, and said the tap worked fine even though I had video of it not working. The worst customer service I've ever had. Please use caution when booking.
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CARRIE
家族旅行
6.0
/10
13週間前にレビューしました
Expedia Group verified review
The motel was close to the event we attended so location was good. The room was clean and staff were accomodating.
Rebecca
パートナーと 一緒に
8.0
/10
13週間前にレビューしました
Expedia Group verified review
Pool is great and right by stanley park
Esther
家族旅行
8.0
/10
13週間前にレビューしました
Expedia Group verified review
staffs are so helpful and we had a good time while our stay.
Dayson
4.0
/10
13週間前にレビューしました
Expedia Group verified review
AC didn’t work. The setting of the room was weird. Couldn’t open the window because there’s no window screen. Window also faces the parking lot so if the windows open people could literally climb into the room. The room kinda smelled as well. Price was cheap tho.
Tanner
6.0
/10
13週間前にレビューしました
Expedia Group verified review
Internet is baaaaaad and the walls are thin
Lloyd
6.0
/10
13週間前にレビューしました
Expedia Group verified review
Air conditioning did not work, so they placed a portable stand alone air conditioner in the room. The room was no maid service and the room was not cleaned for four days. The sheets and towels were not changed during thi time. The front desk staff did provide coffee for the coffee machine on most days, but one evening the staff could not find the coffee. The restaurant was closed and the pool was suitable for children only.
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orland
パートナーと 一緒に
8.0
/10
13週間前にレビューしました
Expedia Group verified review
Don’t expect a lot of you only want to spend under $150 a night. for a budget conscious traveller. This is a very basic hotel that needs quite a bit of upgrading. However, room is clean. Bed is very comfortable. Plumbing and aircon/heating works. Close to shopping and restaurants. Free parking. These are enough reasons for me to book again.
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Micheal
4.0
/10
13週間前にレビューしました
Expedia Group verified review
I have stayed here a few times in the past, but I believe this stay will be my last visit. The room was not clean, garbage, hair and items from past guests were in the washroom. My room was also very close to a C-Train station, the noise of which made it impossible to sleep through the night.
ian
2.0
/10
13週間前にレビューしました
Expedia Group verified review
The house keeping staff was awful, my room did not get cleaned when asked.
Day of check out house keeping came in to finally clean my room before I was even checked out.
Lots of homeless living around the hotel, not a safe secure feeling.
James
4.0
/10
13週間前にレビューしました
Expedia Group verified review
The front desk staff were great. The rooms were very rundown and not as shown in the photos. Rooms were not very clean.
Stanislav
子どもと 一緒に
2.0
/10
13週間前にレビューしました
Expedia Group verified review
Horrible place, almost no wifi. Dirty rooms, dirty windows, sticky carpets. Have not been maintained for long time. Bathroom looked like in a horror movie and a light bulb was blinking as well. Lots and lots of homeless around a hotel.
I would never stay there again and wouldn’t recommend anyone else.
Merjelyn
友人と 一緒に
8.0
/10
13週間前にレビューしました
Expedia Group verified review
Clean and nice staff
Peter
6.0
/10
13週間前にレビューしました
Hotels.com verified review
Too many crack heads and crime and cigarette butts all over.
Jillian
友人と 一緒に
6.0
/10
14週間前にレビューしました
Expedia Group verified review
It’s basic but clean. Don’t expect extra towels or fancy ac units. A bit expensive but cheapest for something close to downtown.
Roman
家族旅行
10.0
/10
14週間前にレビューしました
Expedia Group verified review
Good
Emma
友人&家族 家族旅行
4.0
/10
14週間前にレビューしました
Hotels.com verified review
The place is clean overall and staff were friendly. The hotel is very outdated and lots of homeless people surrounding the building. We even saw people doing drugs along the building. We picked it due to the price being under $200/night but it definitely showed.