The whole stay was fantastic Lovely old building with excellent rooms The restaurant was excellent and the staff could not have been better Parking was brilliant The grounds leading down to the lake were lovely

Staff friendly. Room was on top floor not ideal as no lift and my partner is elderly. Room was noisey due to hotel air conditioning systems being located on that floor. Bed comfortable but noise prevented good nights sleep. Breakfast was good and grounds are nice. Room rate for the Saturday overall I would say not worth it and would only stay again unless I got a deal.

Lovely hotel and grounds for our overnight stay. Good sized room which had the welcome addition of air con. Breakfast selection was outstanding and staff were very pleasant and welcoming.

This was our second time at the hotel-lovely, friendly and professional staff and good breakfast. The evening meal was very good aswell

Our room was perfect and the staff were so accommodating to get our room ready early so we could get ready for a wedding. Breakfast was lovely! Our only issue was a knocking in the wall of our room which kept us awake. Raised it with staff on the way out and they were so apologetic.

No elevator. Couldn’t stay. Checked in and checked out as soon as we went up 3 stories to our room. I am 85. My wife is 84. I asked for a ground floor room and none were available…. Was told

A beautiful property in scenic grounds with plenty of off site parking. We had an Executive suite which was a great size with its self contained living room area and separate bedroom. The only slight nags are the lack of a life if you are not in an accessible room but it is an old country manor house so we get it and also given the room rate involved it leaves a bit of a sour taste in the mouth you have to pay a not insignificant cost for breakfast. Just roll it in to the room rate and no one is none the wiser but it completes the experience. All in all a lovely hotel which we recommend.

Lovely country house hotel in a spectacular location beside the park and lake. Short but uphill walk to the town - under 10 minutes. Parking was spacious and easy. Very comfortable bed and pillows. A bonus in the summer is the air conditioning which worked well and was quiet.

Great location, beautiful grounds but rooms are in need of maintenance: The toilet seat does not fit properly, the toilet pan is cracked, the bath is not clean, the window blind does not work, the wallpaper is torn, the carpet is stained, and the windows can not be secured when open due to a broken latch. And...NO hot water!! (so no shower!) Breakfast was disappointing too as the coffee machine was broken and so was the toaster (so no toast)...

The staff were supportive, pleasant and welcoming. My room, the Mulberry was lovely, clean and had great outlook on the lake. Loved the stay. Hope to stay again.

The AC in the conservatory where we held the wedding ceremony and meal was wholly inadequate. It was 27c outside and at least that inside. The main problem was underspecified AC units ( there were only 2 - probably needed 6). There was no roof blinds to shade us from the afternoon sun, so the venue got hotter and hotter. As a result the experience was very uncomfortable - inexcusable really as the Hotel Management must have always know this was a problem in the hot summers from previous years. The hotel did put out 2 domestic fans to help move the air, but with a wedding party of c60, it was about as useful as a chocolate tea pot. On the +ve, the venue was lovely, the grounds immaculate, staff friendly and attentive and the food excellent for what was a mass catering event. However, anything above 24c outside and that conservatory (the main dining / wedding venue) will become unbearably hot.

Lovely staff, very helpful . Our room was very nice, but a little bit tired and old-fashioned . That was a tear in one of the curtains and the French window onto the garden didn’t engage down at the bottom thus not locking properly alsowe had a lightbulb out on the wall lights behind the bed. Nothing to spoil the visit. It was taken on board at reception when we mentioned it on our departure. Also have to comment that one of our breakfast was not good for £20 per person. We did report this and they deducted it from the Bill. All in all , we enjoyed our three night trip and will return if we are in the area .

Hotel was lovely and the grounds were beautiful. Staff were helpful and the hotel is in a great location. We only had breakfast at the hotel but the food was nice and service good. The room was really nice too however the waterfall shower didn’t get hot and we had to use the hand held part instead. Also our room did not have a coffee machine which is a shame.

Lovely place to stay with truly excellent, friendly staff

The setting is lovely and peaceful. The hotel has character and the room was impressive. Large king sized bed and very spacious. Lovely bathroom with a separate bath and shower.

Excellent in all departments

Beautiful hotel with a gorgeous garden. Helpful and friendly staff

Staff were fantastic. We had to get moved out of our first room due to bad sewer smell from bathroom. The second room was dated, dilapidated. Shower door handle loose, rain shower head broken and sprayed everywhere. Cracked tiles on the step to the bathroom. Stain on carpet under desk, bed was so uncomfortable, it was like a mattress that most would throw out. Not sure why more money isn’t being spent on the “servant quarters” bedrooms as this place had a great reputation. Maybe some of the profits should be spent on updated this tired looking hotel. Doesn’t have to be modern, just made liveable.

Yes

A grand place to stay. Excellent situation.