The owner was GREAT!!!!!!! He was so nice , we had a few day trips planned so we had to meet the Tour Bus before 6:00am before breakfast started. Each day he woke up to make me and my wife sandwhiches gave us fruit and water for or bus ride. He and the staff at the hotel are AWESOME!!!!!!!!!!! and treat you like their family which was great. The hotel also gives you a free welcome drink wine, beer, or whatever you want which was nice as well. I would definitely reccomend this hotel to anyone who will be visiting Tirana Albania . We will definitley be staying there again if we visit again. The tv in roomas also have Netflix, and Youtube which was good to have so we could watch tv in english.