They charged me twice the price and had to leave without solving it.

Not great but not a lot of other options around

If you're looking for modern conveniences like air conditioning, wifi, great service, and nice rooms, this is Blantyre's best hotel by far. The staff was incredible - it made me realize that Malawi can have a real five star tourism industry if it wants to. Mwai at the front desk is exceptional, as is the manager of the breakfast buffet (short young Malawian woman) and all of the concierge, cleaning, restaurant, and garage staff. Really exceptional on every level. Gym was good, and when I come back, I also want to swim in the pool!