Room was very clean. Shower pressure was extremely weak. Beach was rocky and not swimmable. Had to walk a long distance to get to a good beach. Transportation is horrible. Taxies are a monopoly and charge outrageous prices to get anywhere. Overall, the property was overpriced for what you get.

Very kind staff. Super attentive. Strong margaritas. Perfect views!

If you are looking for a quiet romantic place with an extraordinary ocean view in Tulum, Casa Cenote should be a top consideration for your options

The price is competitive, rooms are clean, breakfast is good but served late (around 9:10 am). Staff is friendly, but communication is via WhatsApp and slow. Pool is small and very deep—not for kids. Beach is full of seaweed and not swimmable. Water in the room isn’t very hot and cuts off every 15 min; scarce supply. Daily cleaning if requested; the cleaning lady only speaks Spanish. Feels like an Airbnb—okay for adults to rest, not for families with small children.

muy mal tenía un olor muy desagradable me tuve q retirar y perder 2 noches