I booked a bedroom for solo staying and needed to add another person for one night in my room. Neama the manager (not english speaker) asked me to pay x2 the amount of the Booking (almost 50 eur) and no girls inside the room.
Crazy bad tratment for guests
Ruben
友人&家族 友人と 一緒に
10.0
/10
31週間前にレビューしました
Hotels.com verified review
Thank you for the excellent service and warm hospitality! The staff were absolutely wonderful, thank you Zaher, Naama the manager, Shaimaa, and Ahmed. Everyone made me feel completely at home! Bravi!
Amanueal
レジャー
10.0
/10
34週間前にレビューしました
Expedia Group verified review
Loved my stay here. Thank you to the staff and team
Haissam
レジャー 家族旅行
10.0
/10
97週間前にレビューしました
Expedia Group verified review
Very nice and friedly staffs , great breakfast a lot of food .