到着時の車寄せから非常にスマートな対応で、客室まで案内していただいたスタッフの方との交流が特に印象的でした。次に向かう予定の函館がその方のご出身とのことで、地元ならではのおすすめの店を教えていただくなど、旅の会話が弾み楽しいひとときとなりました。 お部屋のアップグレードに加え、朝食時にも非常に良い席をご用意いただくなど、細やかな配慮が随所に感じられました。スタッフの温かい人柄と上質なサービスのおかげで、素晴らしい旅のスタートとなりました。

スタッフが親切。部屋も清潔、景色も素晴らしい。お風呂もよい。 朝食のサラダバーのチョイスも良い。 宅急便も丁寧に梱包して送ってくれてありがとうございました。

This is a wonderful hotel. We enjoyed this hotel most throughout our 12 days stay. Service staffs were friendly and helpful and room was clean and comfortable.

드라이기 좀 바꿔주세요.. 생전처음 듣도보도못한 샤프제품 ...라파 다이슨은 못두더라도 최소한 흔한 드라이기로 바꿔주세요

직원들 친절하네요 렌트카주차편하고 1층에 편의점이잇어 편리함

Awesome hospitality! Thanks for the stay

Staff was very helpful!

직원들이 도움이 필요한 순간에 언제든 도우려고 해요. 정말 깨끗하고 숙소도 스스키노 한정거장으로 가깝고 나가지마공원은 너무 예뻐서 산책하기 좋아요

Room Space & Cleanliness: The room was incredibly spacious and spotlessly clean, which is very rare to find in Japan. Club Lounge Service: Excellent hospitality and great service at the Club Lounge. WhatsApp Support: The ultimate highlight! The assistance provided via WhatsApp was exceptional and honestly the best service experience I have ever had.

Excellent hotel, room and staff

Service haut de gamme, chambre exceptionnelle, lounge excellente expérience

Friendly staff and exceptionally clean and great amedities and quiet.

Quarto novo. Instalações como bar, lobby e recepção muito bonitos e suntuosos. Café da manhã muito bom. Linda vista. Com certeza voltaria a me hospedar aqui.

Habitacion muy limpia y un servicio excelente

Good

Amazing hotel! Brand new and Beautiful with delicious food, modern and super comfortable rooms and nice views ! Best Concierge & Front Desk Team. Can’t wait to be back. Perfect baby amenities !! ありがとうございます！

Room Impeccable! Very high standards in service. Front Desk, Concierge, Doorman, housekeeping. Breakfast has to improve how to prepare a Egg Benedict. But again service in Japan is outstanding and in this hotel was amazing!

Great experience!

Impecable hotel in Sapporo with a five star potential, without knowing any other hotel in Sapporo, I will recommend this hotel anywhere in the world. Congratulacions to an outstanding venue and staff.

very good