Bad checking experience, you need a code to be sent your phone to access your room. This is suposed to be an automated self cheking process. Well it did not work for us, thus we needed to get a hold of a human to sort this out. Well good luck with that. After half an hour with suitcases in hand infront of our door we mangaed to get the code. When you get to your hotel you want easy smooth access to your room, to rest, use the bathroom, well this was not our experience so we became increasely frustrated. Second part... The windows, this was a goberment builiding used by the attorney general's office now transformed in this "hotel" well the property in located in one of the noisest streets in Mexico, windows are not sound prooffed, it was like sleeping on the street. It was though. The location is superb but the noise at night and the proeblem we had at checking has made us search for different option for next time.