8.0
素晴らしい
892 件のレビューより
清潔さ

8.4

快適

8.4

位置

8.6

サービス

8.6

旅行者のレビュー Best Western Cy-Fair

1ページあたりのレビュー数
20
40
トップレビュー
Junichi
8.0
/10
554週間前にレビューしました

Hotels.com verified review

ホテルや部屋の清潔感は良く、且つ金額も他より控えめでコストパフォーマンスとしては満足できるレベルだが、冷蔵庫が無いのが欠点。 歩ける距離に飲食店が数店あるため食事は何とかなるものの、大きな道路(横断歩道無し)を挟んだ向かい側にあるため、歩いていくには注意が必要。 スーパーマーケットのようなものは歩ける距離にないため、その点だけが不便。
Angela
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
13週間前にレビューしました

Expedia Group verified review

The room was nice and clean but the AC didn't work well, but it was ok not enough lights, and the outside area was kinda scary.
Sierra
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家族旅行
8.0
/10
14週間前にレビューしました

Expedia Group verified review

Area is sketchy but the hotel was quiet.
Roberto
10.0
/10
15週間前にレビューしました

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Areas
Roberto
icon-出張 家族旅行
出張 家族旅行
10.0
/10
15週間前にレビューしました

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Area
Madeleine
10.0
/10
15週間前にレビューしました

Expedia Group verified review

Very clean and friendly staff.
Nathaniel Sylvester
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レジャー
4.0
/10
15週間前にレビューしました

Expedia Group verified review

Good
Paul
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レジャー 家族旅行
6.0
/10
16週間前にレビューしました

Expedia Group verified review

Area is a little rough but the actual room was clean.
John
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
17週間前にレビューしました

Expedia Group verified review

Friendly staff and everything and clean property
Courtney
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
6.0
/10
17週間前にレビューしました

Expedia Group verified review

The hotel itself was clean and staff was very nice. April was very kind. The only downside to this hotel is the hotel behind it which clearly has drug activity. There were drug addicts walking around yelling periodically so after some time sitting at the pool it would get very uncomfortable especially at night. The sign needs to be changed from Hampton Inn and replaced with the new name. I won’t stay here again due to the hotel activity behind it. Also there should be a clear note that there will be a $100 cash deposit and receipts for the deposit should be automatic without the customer asking.
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Braulio
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
17週間前にレビューしました

Expedia Group verified review

Debería funcionar el elevador o tener ayuda para subir las maletas
Dely
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パートナーと 一緒に
2.0
/10
17週間前にレビューしました

Expedia Group verified review

On July 3rd I called the hotel to notify them of late flight arrival and they said they’d be cancelling the reservation because they close their books at 11pm. In the process of trying to explain my concern over not having a place to stay when we land in the middle of the night, she kept interrupting me. I was trying to find alternate solutions and wanted to ask if I could add my cousin who lives in town to the reservation and have her check in, but she wouldn’t let me complete my sentence. I asked her to let me speak and she just told me to look at their website and hung up on me. After contacting Expedia customer service for assistance, the rep contacted the hotel and spoke to the same person and was told the same thing about closing books at 11pm. The Expedia rep said she tried to ask for a refund and the hotel lady denied her request. There was nothing else anyone could do for us. Absolutely insane. I have stayed at countless hotels and I have never experienced such incredibly poor service and disrespect.
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Tensey
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
18週間前にレビューしました

Expedia Group verified review

Friendly staff. Continental breakfast. Thanks!
Iesha
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
19週間前にレビューしました

Expedia Group verified review

It was ok. The elevator didn’t work
Michelle
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レジャー
2.0
/10
19週間前にレビューしました

Expedia Group verified review

The swimming pool was phenomenal & check in was smooth. The parking lot behind the building had strangers out all night. Although there was police onsite, I knew it was because possible car damage/thief, and criminal activity. It was as if this hotel was misplaced. Upon entering my room, the dead bolt lock did not work nor wound the connecting room door push closed all the way. Worst nightmare came true. I reported & police responded immediately to my room. He quickly realized he couldn't lock the door either. He filmed the process. However, the solution for a female without an adequate door lock was to wait until morning to have the door fixed. I sat up all night in fear. I asked the next morning & maintenence came to repair. The carpet was soaked from the refrigerator & the room smelled molded. The thermostat was reading low battery & it would not allow for adjustments. Needless to say no sleep Friday night. During the day it was quiet. Not sure if there are cameras on the pool area, yet there needs to be for safety reasons. At check out, I asked for a printed receipt & informed the front desk I was going to put my bags in the car & return. My receipt was laid out on the counter & I'm grateful I grabbed it. The receptionist nervously came to ask if I actually picked it up. I informed him that I did. He knew he should not have done that. I booked through Expedia & knew they would not allow me to relocate.
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Madeleine
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レジャー
2.0
/10
20週間前にレビューしました

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I saw illegal activity in the parking lot. There were people hovering around all the stairways and different people going in and out of the same room. My uber warned me about the place. We went around the property once and I knew I needed to book somewhere else. The picture of the pool is also false advertising and didn’t even have water filled all the way up in it. Some of the doors to the rooms do not lock properly. I booked this place because of the photos and that it says it’s a “best western” it is not. It’s a Travelodge with a super sketchy atmosphere. Please beware!
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Zuleka
10.0
/10
20週間前にレビューしました

Expedia Group verified review

The property is being remodeled and changed to a new name from the old name so some things were out of place but my day was very nice and the room was very clean. Breakfast was good also.
Derek
icon-出張 家族旅行
出張 家族旅行
2.0
/10
20週間前にレビューしました

Expedia Group verified review

This place is busted. Was under renovations when I was there. Front door didn’t shut, no sign on the building, elevator didn’t work. When I walked into my room at midnight for the first time, there was two randos sleeping in the room that I PAID FOR AND HAD KEYS!!! I was pissed off and the front desk had ZERO employees on site, 3 security guards who could only give me a spare single room for us 4 people. I told them you better not let nobody else in here or I’ll John wick them mfs in my room. DO NOT COME HERE.
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Neal
6.0
/10
21週間前にレビューしました

Hotels.com verified review

Nice little hotel, rooms were clean and comfortable. The location is not the best. The parking lot had suspicious activities, when I told the front desk they were not concerned. Made it through the night fine and the breakfast was not bad at all.
Kendrick
2.0
/10
21週間前にレビューしました

Hotels.com verified review

I was told once I made it, I had a hundred cash deposit. It should be advertised bigger or in a certain area to customers to know ahead of time. I still can’t get no solid response on what happening, or how I can get a refund.
1ページあたりのレビュー数
20
40