7.4
良い!
3 件のレビューより
清潔さ

7.4

旅行者のレビュー TrevizZo Harmonia da Vila

1ページあたりのレビュー数
20
40
トップレビュー
Marina
icon-
2.0
/10
16週間前にレビューしました

Expedia Group verified review

The check-in process was quite confusing, I had to pay an extra fee for cleaning. They didn't send me payment information until I was at the door of the unit I was renting. At that moment, they said that they couldn't give me the code to enter unless I made a payment immediately. I found that quite disturbing, unsettling and disrespectful. Upon entering the unity, I noticed it was dirty, the trash cans didn't have a bag in them, the windows were filthy, and the dish sponge was completely dirty. I think it was completely disrespectful to charge a cleaning fee when delivering a dirty unit. The Internet also wasn't working and it took a while for them to respond with a new code from the apartment next-door so I could get online. I didn't request to change apartments because I I really needed a place to stay while my apartment was being remodeled, I wasn't sure if they had extra vacancy and I didn't wanna go through a whole process with Expedia. Later, I brought trash bags from my apartment, and despite being reluctant to use this sponge, I ended up using it for I forgot to bring my own as well, not to mention, I don't think that that was my responsibility to begin with. The shower wasn't ideal as far as water temperature, I couldn't get it to warm up enough. So it was a complete disappointment. I do not recommend this place.
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NORMA P
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10.0
/10
20週間前にレビューしました

Hotels.com verified review

Foi uma ótima experiência, tudo muito limpo, organizado, ótima localização, confortável, em uma viagem só ou a trabalho voltaria a ficar la com certeza.
Lydiane
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
43週間前にレビューしました

Hotels.com verified review

Limpeza e itens novos
すべてのトップレビューを読み終えました
1ページあたりのレビュー数
20
40