I got to the facility and it was being lived in. The guy on tne intercom said he had been living there for 11 weeks So contacted the feeder company and they were not available Was on foot so tried desperately to get a taxi to no avail. Not an experience that I would wish for anyone They told me I need to contact you to get a complete refund made payable to the account I paid you from Many thanks Colin Burnhams bc901054@gmail.com Tel 07909981811