Ryan
2.0
/10
13週間前にレビューしました
Expedia Group verified review
The capsule size itself is fine for a 6'1 human. What sucked was when I arrived, I was assigned a capsule that had the doors open and was obviously recently slept in (bedding was a mess, looked still occupied, despite have 11am checkouts and 3pm checkins) and a locker that wouldn't open as the panel was broken. Staff elbowed the panel back in somewhat working order, but the mechanism was missing a battery cover on the inside which they noted but didn't seem bothered by. I test my card and it works to open it as well, so I put my luggage in, and when the door closes, the batteries fall out INSIDE the locker. Staff then have to spend the next hour trying to physically break in so I can get my stuff. They break in, and seem annoyed when I request a different locker and different capsule. They give me a new locker, I open it and see it's filled with luggage and fruit produce?! So I get ANOTHER one, finally clean and available. Two washroom stalls and two showers for one floor of 40+ pods (lots of laundry though, but hey you pay per load so there's incentive i guess). Pods themselves don't actually lock despite having a keycard area that does beep when you touch your card with it, so zero sleeping security either.
Despite the troubles, no mention of rebates or discounts or amends. I also paid $10 to have my luggage held for two hours before check in (only to be greeted by the unclean pod and broken lockers afterwards).
This is a nope from me, dawg.
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