I would give the hotel staff six or more stars if I could. They were so helpful in a variety of ways: they served a very nice breakfast every morning--they were friendly and quickly prepared our food; when the hotel lost power because of a storm, they did a great job of making dinner for hotel guests (regardless of the lack of power). They turned the lobby into a candlelit dining room--the candles were our only source of light for a few hours. When I had trouble using my credit card to order a car ride from Bolt, they used their credit card on my behalf (of course, I paid them back with cash). In every way, the staff of this hotel made the best impression on me. I recommend this hotel.