오로스 호텔 앤 아파트먼트

Great stay comfortable as

very comfortable, lovely staff

I didn’t get my deposit yet

Towels dirty, front desk dufficult

They won't service your room unless you ask them...

Availability was critical. Not serviced each day.

3rd time here its been great everytime

We liked this place so much we stayed here another 5 days! We had the two bedroom apartment and everything was super. It was modern, there were two bathrooms, internet was good, and you could get service on request. The ONLY negative I can even think of was that the fridge was tiny and there were so few dishes etc. in the kitchen it made cooking infeasible.

Second time staying here. Was great

Clean room and quiet. Easy parking. Great staff easy to do late check out and book car parking. Quick replies

Not clean

Nice place but kitchen left a lot to be desired.

Fabulous choice for a stay in the area. Good value, clean & helpful available staff. Loved it.

Convenient location & clean apartment.

Modern clean facilities, comfortable bed and close to where we needed to be for the night.

Good

it was lovely

Iron didn’t work room dusty dirty shower flooded all over bathroom floor as drain blocked so had to keep trying to get rid of the water to go to the toilet otherwise wet shoes feet

Good

Unfortunately my recent visit at the Oros Hotel was ghastly to say the least. Upon checking in we were greeted by a lovely receptionists, however after entering our room we were greeted by a mucky and grubby room, which held traces of mould and smears over most surfaces. Yet, we decided to endure… until our door handle fell off. This was very unsafe. We inquired with the receptionist who connected us to the rude manager, who only claimed “it wasn’t unreasonable” for the door handle to come off. As a family of women we felt uncomfortable staying in the room, and were informed there were no other rooms available for us to transfer into. Therefore we tried to get refunded, but ultimately failed as the manager claimed it wasn’t an issue and the business would lose money as the room couldn’t be rebooked. Causing us to have to drive 4 hours home. The booking agent were great, and were more than happy to refund, the Oros manager however did not agree and as a result we received no compensation. I wish I had read past reviews before booking, and encourage future visitors to do the same.