소피텔 멜버른 온 콜린스

환상적인 뷰를 가진 호텔입니다. 호주오픈 장소와 걸어서 15분 거리에 있어 다니기 정말 편합니다.

I think that this hotel has the greatest location with services including turndown. There is nothing to complain. I would like to list some points that i was not satisfied. 1. Valet parking fee applied daily is high. 2. Breakfast quality. They have great food, but the variety of the food served was not satisfied.

위치도 좋고~ 친절하고 좋았습니다^^

멜번 호텔중 최고 입니다

즐거운 추억을 만들기위해 나름 조금비싼 스위트를 이용했지만 아침일찍부터 시끄러워(소음) 숙면을 취하지 못했습니다. 해당사항을 얘기했으나 충분한 사과도 받지 못해 아쉬움이 컸음.

the best and decent hotel in melbourne! friendly staff and cozy room! staff was very helpful whenever you need some help! fantastic view from 36th floor! indeed amazing time!

뭐 그냥 좀 딱딱한 호텔 같았음 새롭거나 신선한 느낌은 아님 가격대비 서비스는 기대이하였음 추천하기엔 별로

Very central, short walk to NGV and Southbank, close to parks and Richmond. Friendly efficient staff.

Had a wonderful wedding weekend stay, the staff were fantastic - we thoroughly enjoyed our stay! Thank you Sofitel team!

I recently stayed at the Sofitel Melbourne on Collins and had a wonderful experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel truly valued as a guest. The hotel itself is beautifully presented with elegant interiors and a luxurious atmosphere.

Having stayed at Sofitel hotels in a few countries this one is up there at the top we were upgraded to the 49th floor which rounded off the experience 100%. One minor negative is on both mornings the hot food at breakfast was on the cold side

The staff are wonderful at apologising Sorry doesn’t cut it when yr paying top dollar to stay there Rooms are not sound proof, plumbing needs fixing as leaking taps are also annoying at night when you’re trying to sleep

Great service, large room with great views over Melbourne, central location and within walking distance to Melbourne sights so good base to explore. Kunga on the front desk was especially helpful.

地理位置好，但有些舊，浴室設計有點差。酒店樓下有電車站，有餐廳，便利店，非常方便

Great location and valet was easy. Staff excellent Very smooth stay.

Professional and attentive staff, impeccably clean hotel, gorgeous lobby. Pillow menu’s, and all the in-room services added to the delightful experience. The views from our room were divine, best part was sitting in bed with morning coffee watching the world go by. Almost everything was perfect and we wanted one more night. The small issues we had: one French door blind kept coming open and letting the morning light in so we were awake very early. Our room-service breakfast was stone-cold, even the coffee, and not possible to enjoy. At $100, we expect a hot brekky to be just that. Why not cover the meals to keep them warm? And lastly, the music pumping all night from god-knows-where was still going after 2am and we could hear the bass through ear plugs. Despite the issues, we would stay again, with a few tweaks. Well done to the staff, excellent service.

The people

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The hotel was lovely with friendly helpful staff. Lots of facilities to use and good location. The let down was room cleanliness. We arrived to a not so clean bathroom but then for the two days the bathroom was not cleaned at all , carpet dirty, and dirty cups left the whole two days with our opened glass water bottle. . For such a high end hotel the room cleaners are letting it down, not what we would’ve expected. We found a cleaner in our room of a night when we returned but not sure what she was doing in there as the room was not touched and still dirty cups etc.. Concerning. Hopefully this gets addressed as the hotel is wonderful ! Our friends stayed aswell and had the same poor cleaning experience.

Excellent location. Spacious room with view.