Holmwood House Hotel

Everything was great

Great room, Clean and tidy Great staff close to shops and train station Perfect little trip and overnight stay

Host is great, they are friendly and accommodating. The Google map link in email directs to parking lot, which is in the back of the building. Room is super COLD, even when turned the heat to max. And the heat was turned off automatically not sure when, but the room was freezing cold in the morning.

Excellent breakfast. Staff very attentive upon arrival and at breakfast. Slight heating (lack of) our annexe room quickly resolved. Nice clean room. Nice pub near to the property(Volunteer arms)Hotel slightly on the expensive side for value for money!!

Only issue I had was with the parking around the back, they charged for it (£10) and it was a very tight space right outside a school, so leaving in the morning was very difficult. Otherwise, the accommodation was lovely.

Very helpful member of staff on reception

Very helpful staff, however make sure to reserve parking as it doesn't mention this when booking through Hotels.com but they have limited space.

Very nice stay,staff friendly helpful nice breakfast, good size rooms not far from train station, second time been to Holmwood, be back in new year

Perfect for our short stay.

Really disappointing. Booked partly for the parking - was none available and even if it had been, the car park was awful with cars getting trapped by others. Room was tired. Sink didnt drain properly, tv remote didnt work, bedside light didnt work, window blind didnt work, with greasy finger marks on bathroom wall and watermarks all over tap The guy who was there when we arrived was nice but id emailed in the week to ask for one of the rooms with a bath (they encourage emails to ask for specific rooms) and got no reply and a room with no bath - suspect this is due to understaffing as only saw the man once, otherwise were no staff present. Generally just felt unloved and done very much on the cheap. Only reason not one star was because bed was comfortable and shower warm and powerful. Wanted to book somewhere independent but hotel was not comfortable and wish id booked a premier inn!

A lovely small family run hotel, comfortable room with wonderful hot corner bath, breakfast plentiful & excellent - even kippers available!

Lovely property and only 15 minutes walk from the train station . Have a lovely comfortable room.

Staff were very helpful and I appreciated that they honoured not charging for parking as shown on my booking. The breakfast was nice but I found a mouldy strawberry in the fruit. We had a missing bath towel and they immediately bought one. The Wi-Fi was not that good so all in all a pleasant stay but not overwhelming.

Everything was nice and clean, lovely room for a relaxing evening, very friendly and helpful.

Staff was very helpful to assist late check in. Breakfast was nice and friendly staff.

Lovely hotel great staff but didn’t like the unexpected charge for parking on site another £10 a night makes it an expensive trip

This property has mice. We saw them and left. The entrance hall was dirty and stank. The attendant there was not in the least bit helpfull.

Ideal location for York races and town centre. Friendly staff, lovely breakfast

Breakfast was excellent, staff excellent, bed was quite uncomfortable

BE WARNED! I accidentally left my phone charger behind in my room, after calling the hotel daily for assistance I kept getting fobbed off that they will investigate. I was told nobody else has been in the room since so it must have been stolen by who ever serviced the room. I do not recommend this hotel, if you do decide to stay watch your belongings as it is clearly operated by bandits.