When checking-in, nobody showed up at the reception. I had to ask one food stall owner to help. After waiting for some time, a woman showed and ask me, "what do you want? Who are you looking for?" I mean, what? I've booked your room! What do you think I want? The staff walked me to my room, opened the door, and left without saying anything. There was a so-called "wifi area" but weirdly it also doubles as a praying room. And I was not given any wifi password. The name of the guest house means "Grandma's House", yet it was an unpleasant surprise to find out that it is literally someone's house. To get to my room, I had to walk pass someone's living room (I mean they really live there: eating, watching TV etc) which made me uncomfortable. I don't mind people live in their own property, but at least they should clearly separate their space from the guests, because guest's privacy is one important aspect in hospitality business. I booked the standard double room, and the reality was very different from the pictures. The room was very small, ugly, and the air conditioner doesn't work. I asked the hostel staff about the AC and after some useless attempt to fix, he just shrugged and that's it. No solution. In the afternoon, I was working inside my room and the lights suddenly went off. *rolls eyes* Actually I booked for two nights, but I was so fed up I checked out after 1 day. The only good thing about this property is location.
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