아스틸 호텔 신오사카 프레셔스

気分良く宿泊出来ました

お風呂よかったです。 ゆっくりできました。 ありがとうございました。また大阪行く時は 泊まりたいと思います。

設備も整っていて綺麗でスタッフの対応も良かったです

大浴場が24時間使用できて露天風呂もあり良かった　　

お盆の時期に、大浴場もあって、この値段で泊まれるのは安いし、とてもありがたいです。 シャワーブースとお風呂の着替え場所がもう少し広いと良いかなと思いました。

大変良かったです。

Very disappointed in my experience at Astil Hotel Shin-Osaka at which I stayed from 7/11-7/15. All communication was through a Google translator as I don't speak Japanese. My original reservation was for a smoking room. Upon check in, I asked if a non smoking room was available. The clerk confirmed I could be switched to a non smoking room (115). When I walked in, I was hit with an overwhelming musty damp odor. After 2 nights, the smell was unbearable. I went to the front desk on the evening of the 13th and spoke with Miku (so she told me); I explained about the smell and my attempt to remedy it. She offered another room (106) down the hall and asked if it smelled the same. Since it would have been subjective to me, I asked if she would smell my original room. Thankfully she obliged and as soon as she smelled it, she motioned for me to gather my things. Since I was travelling to Osaka via train next, I utilized the luggage transfer service as I had done from Tokyo to Osaka. On the 14th, Miku took all my information directly from my reservation on Expedia to fill out the form and while a gentleman co-worker advised her on procedure. It was scheduled to arrive at my Kyoto hotel on 7/15. The wrong address was written on the form and my luggage sent there. My new hotel's front desk supported me in straightening delivery out for 7/17- however the Astil said I needed to pay a forwarding fee and it was not their fault! Unnecessarily stressful and disappointing.

よか

最寄り駅（三国駅）まで徒歩2、3分の立地でとてもよい。ホテル内は清掃が行き届きとても静かできれいだった

大浴場が良かった

The room was clean and looked modern, the hotel was right next to the subway station, and the staff were EXTREMELY friendly.

Hotel is like 2 min walk from the subway. The rooms did the job and they had such good amenities. Free coffee, water and tea. And the Onsen was so nice after walking all day. Get a hotel next to the subway so you have access to everything.

Very good location. Very close to train station and very close to a market. Many services around

フロントの方や朝食のレストランで食品を補充してくださる方が笑顔で丁寧に対応してくださりました。施設も綺麗でお掃除が行き届いている感じでした。

綺麗でアメニティーも揃っていてよかったです

静かで快適でした。

駅チカでありながら静かでゆっくり休むことができました。

全体的に清潔で快適でした。 また防音もしっかりしており、音に過敏な体質ですが、全く隣の音や外の音は聞こえませんでした。(入口ドア前で廊下から扉の開閉音が聞こえるぐらい) 理念に掲げてらっしゃる通り、機会があれば、また利用したいと思うホテルでした。

最高です！

Cost-effectiveness