선 멤버스 교토 사가

직원분들이 너무 친절하시고 좋았습니다. 저녁으로 먹었던 정식이 너무 맛있었어요! 교토의 가정식을 먹어보고싶었는데, 고급스러운 가정식을 맛볼 수 있어서 만족스러웠습니다. 숙소도 깨끗하고 쾌적했어요.

저녁식사 패캐지 강추합니다. 대접받는 느낌으로 잘 쉬다가고 일본식 조식도 맘에 듭니다. 역까지 아침에 무료 셔틀이 있으니 전날 미리 예약을 하셔야합니다. 로비도 너무 친절하고 감사했습니다.

숙소는 다소 작았으나 있을건 다 있습니다 식사는 정말 최고였습니다 어설프게 일본식 먹는것보다 확연히 좋았습니다 3일을 묵었는데 매일 저녁은 꼭 먹을 정도였고 조식 또한 일본식으로 추천을 해 줘서 먹었는데 역시 너무 좋았습니다 교토 가게 되면 다시 가고 싶습니다

When I booked on Expedia it said there was laundry available, so we planned our trip/laundry days around that; however, when we arrived at the hotel they informed it was a laundry service provided by the hotel that was only available on the weekends and that there was a coin laundry down the street if needed. Checkout was also a pain that took 10 minutes longer than necessary: you’re required to pay the Kyoto nightly accommodation fee of 200Y per person, totally fine by us, but it charged me on the computer, failed to load, and then we had to pay again at the front desk. I completely understand that the language barrier plays a role in this, but even when using google translate staff was unable to answer our questions about what was going on with laundry and then checkout when we haven’t ran into these problems anywhere else (I’m trying to say it was a staff training issue rather than a language barrier one). It also bothered me that the staff would only look at my male cousin when clarifying things, even though as a female I was the one who booked and paid for the accommodation. Last thing, even though we had a “non-smoking room” the entire building reeks of cigarette smell. Actually one final thing, the closest train stations to the hotel are 1km away, so be prepared to walk in the extreme heat/humidity with all of your luggage for that length if booking here.

目的地から近いので良かった

Everything is great and value for money. The only thing you may need to consider is the 10-15 minutes walk from railway station and major visitor's area , though they provide shuttle to the railway station.

清潔で過ごしやすかったです

Hotel and staff are lovely. Ideal if you have a car. Thankful for free shuttle bus to station if you haven’t. Not much to do / see immediately around the hotel. But great location for seeing the bamboo forest.

Nice and comfortable, but not convenience for taking train, taking bus is fine. A little bit disappointed that there is no smoking room even I have booked smoking room.😅

朝食はサービス満点でした。 食後の薬をテーブルに出しておいたら、薬を飲むためのお冷を持って来てくださいました。　細やかなサービスに感激しました。　 朝食もとても美味しく、普段は一膳しかご飯を食べませんが、おかわりをしてしまいました。 朝から満腹でお腹が曲げられなくなってしまいました。　また、機会があれば是非利用させて頂きます。

スタッフさんの対応が凄く丁寧で分かりやすか、嵐山周辺を観光するのに交通の便がとても良かったです。

普通のビジネスホテルって 感じでした。

Good

お部屋の鏡が汚かった。 空調は調整不可能。 リンスが無くシャンプーが2本置いてた。 このレベルのホテルで素泊まり価格は高いと思う。

部屋もお風呂も広くキレイで、大変満足しました。また利用したいと思います。 ありがとうございました。

とても気持ちのいいホテルでした。

ここのスタッフの方は、お願いすれば問題無いが、小さなロビーで打ち合せをしていたり、車が進めないような位置に送迎車を停めたり、駐車場に入る車を無視したり。統一感の有るサービスの研修はされていないように感じました。

自動販売機がない

遅くのチェックインでしたが、無いものづくしと最初から言われ切なくなりました。せめて朝食がいっぱいで準備出来ない事は残念でした。 後、チェックイン対応の男性の面倒臭い感満載のアテンドは少し失礼かなと。一方女性の方はコンビニ弁当温めでフロント待機していた私に部屋まで持って来てくれたりくれたものを対応いただけたのは移動で疲れた私にはありがたいサービスでした。また機会があったら訪れたいと思ってます。

部屋の空調温度調節できず、暑かった。 乾燥していたので加湿器など、あれば助かりました。 良かった点はスタッフは皆さん優しく、JR嵯峨嵐山駅まで朝や夕方は送迎バスを無料で利用できることです。