그랜드 호텔 톈산

10분이상은 걸어야 주변맛집이나 볼거리가 잇지만 그래서 조용하고 좋았어요 방이 큼직하고 좋아요

코19 팬데믹의 영향 때문인지 숙박객은 많지 않아 보였다. transfer로 1박을 하기 위함이었다. 저녁 9시경에 체크인하여 레스토랑에서 늦은 저녁식사를 하고, 비행에 지쳐 자고, 조식을 한 다음에 곧바로 공항으로 직행. 우린 숙박에 만족했다.

수영장과 스파를 무료로 사용할 수 있어서 좋았습니다. 작은 규모의 수영장은 2개가 있는데 사이즈가 작더라도 편하게 수영하고자 한다면 좋습니다. 특히 풀 안에 물을 뿜어내는 마사지 장치가 있어서 피곤한 몸을 푸는데 도움이 됩니다. 스파는 건식과 습식이 있어서 자기 취향대로 선택하면 되겠습니다. 운영시간은 오전 7시부터 오후 11시까지로 당일 일정 소화하고 자기전에 스파 잠시하시면 숙면에도 도움이 되리라 생각합니다. 시설은 깨끗했습니다.

Good stay in a good location

시설과 직원들이 전반적으로 괜찮은 호텔입니다. 룸서비스로 온 음식들은 생각보다 맛이 별로였습니다.

나는 알마티 공항에 새벽 5시에 도착하였습니다. 너무 피곤하여 쉬고 싶었는데 호텔에서 오전 6시에 이른 체크인을 할 수 있도록 스태프의 도움을 받았습니다. 고단한 여행에 피곤함을 달래고 이른 체크인으로 아침부터 휴식을 취할 수 있어서 너무 좋았습니다. 스태프 로비에 감사드립니다.

One of the best quality of services with friendly manner and hospitality. Easily Accessible to major tour seights by walk! Swimming pool and spar are also the best. One thing though needs to improve is massage book up availibility. Too hard to enjoy a Bali Massage!

위치와 사우나 등 편의 시설이 좋았슴

There's something very special about this hotel. I have traveled to over 30 countries and stayed very quite many hotels so far. This one isn't really a 5 star nor a cozy, homey kinda hotel. However, there's something really unique about this hotel and I really liked it. The ceiling's high, rooms spacious and staffs are helpful even though they may speak little English. I personally don't like big chain hotels and prefer small boutique hotels with history. I don't know any history of this property but really liked this for some reason. If I visit the city again, I will probably stay at this hotel at least 1 more night.

Near metro, Hotel breakfast really good. Staff professional and kind.

We stayed on the ground floor away from the road and it was really quiet. The breakfast was ok for a small hotel. We found the hotel comfortable.We did have a safe problem, which wasn’t fixed, but we did only stay 2 nights.

There is a big problem which is actually everywhere.Language problem...In this kind of hotel at least a few stuff must talk other latin language English, Spanish , Italian etc.It is definitly most important thing.

Arranged an airport transfer with the hotel before I travelled and when I left. Both excellent. Communication superb. Booked a single room which was more than spacious enough for a single traveller. Very comfortable bed and bottles of water delivered daily. Bathroom and shower more than adequate. There was a small room on my floor where guests could iron their clothes. Ask reception for the location and it'll save you packing a portable iron. The cooked element of breakfast was middling but there was plenty of other options available (cold meats, cheese, porridge, fruit, yoghurts etc). Wifi very much up to scratch. Had no problems with emails and using Spotify. Had a very pleasant stay here.

Nice hotel, very clean and well looked after. Restaurant was good, and very good pool/spa facilities. Staff were polite and helpful. Excellent central location and nice safe area (solo woman traveler). Air conditioning did not work very well, would have given 5 stars otherwise.

The property has a European charm and is at close proximity to popular cafes/parks/stores/tourist attractions. However in summer time (April) the air-conditioning wasn't as effective in our room.

Property is located in a beautiful area, staff is courteous, breakfast is great

Very hot in the hotel. No aircon. Staff are all poker faced… feel like going back to soviet era

Had a good stay here. Staff were friendly and spoke good English. I didn’t use the spa facilities but I was given a tour and they looked fantastic. A shame I didn’t have enough time to partake. Breakfast was ok. I found the room very warm and needed to open the window during -15c to cool down a bit. The radiators didn’t seem to be adjustable.

I mean got the job done overall but probably the worst hotel breakfast I may have ever had

The staff is very helpful and location very central but the property itself is very old and outdated and in need of serious refurbishment.