Platinum Service Suites Kuala Lumpur KLCC

체크인 시 예약하고 보증금을 지불하지 마세요. 그날 왓츠앱에서 이 사진을 받았는데, 제 물건이 문 밖에 두고 방으로 가져오는 것을 잊었다고 나와 있고, 200링깃을 청구한다고 나와 있었습니다. 5분도 채 지나지 않아 이 메시지를 받았는데, 방으로 가져왔습니다. 호텔이나 Traveloka의 이용약관에 따르면 방 밖에 두고 간 물건을 잊어버린 경우 벌금을 부과합니까? 아무런 경고도 없이요. 제 물건만 가져오는 것을 잊었기 때문에 우리에게 매우 불공평합니다. 그리고 그곳의 관리 직원들은 소통하기가 매우 어렵습니다. 그곳의 직원들은 근무 허가 없이 온 것처럼 보이고, 직원들에게 ID를 물었지만 우리에게 보여줄 수 없습니다. 우리는 귀사 측에서 속았다고 느꼈고, 보증금은 현금으로 지불해야 했고, 체크아웃 후 200링깃을 현금으로 보류하고 이 사건을 말했습니다! Traveloka 호텔에서 예약한 것이 적절한 관리 호텔이 아닌 것 같았습니다. 이 호텔 때문에 휴가 기분이 망가졌습니다.

호텔 심장 단식은 정말 만족스럽습니다

Ketinggian-nya membuat panorama keindahan-nya terlihat di atas gedung, lumayan semua dekat sama shopping, ke mana-mana berapa menit saja. Tempatnya sangat bagus, tapi kamarnya lumayan lahh, standar bersih.

Jika booking lewat travel agent, bersiap anda tidak akan mendapatkan service yang baik. Anda telpon ke agen pun tidak pernah diangkat, sampai mau check out baru diangkat. Apartment ini sebenarnya bagus, tetapi dia ada 2 macam, langsung booking dengan hotel atau dengan agen-agen travel ini, jika dengan agen travel ini siap-siap anda stres! Ada komplain di ruangan, misal ada yang tidak bisa dipakai, semua di cuekin! Parah sekali. Not recommend buat nginep di sini lagi!

Very good, cheap & very very recommended.

Firstly, how come we need to pay for luggage man? Pick luggage at lobby to bring in the room. When I get the luggage in the room the man requested to charge/ pay the service. Very disappointed! This is the worst hotel/ apartment I got. Second, luckily this picture only I can upload. Actually I have a lot of photos to share. We pay so expensive but what we get? I thought I can enjoy the holiday with my family. Very disappointed. I'm working hotel lines in Singapore. Act you need to provide many thing in the room. What we get - the room no hairdryer, no basket laundry, no dishwashing liquid, no kitchen towel, no tissue paper in other toilet, no bath mat, no hand towel, no slippers. The tv and kitchen light wasn't not working also. The sponge you all didn't change. The linens got stain! It's very bad. Everything bad! Very disappointed! Very different from other apartment!

Bau tak sedap pada kasur nya dan kasur tambahan nya. Big liar! Pembohong saya bayar untuk 3 kamar tapi kami di kasih 2 room dengan alasan penuh! Not good lah! Tidak perlu bohong bilang ada 1 kamar tapi nyatanya tidak ada!

AC kamar Utama rusak, Makanya di sediakan Kipas angin, tapi AC kamar Kecil Dan Tiang tamu dingin, deposit terlalu banyak, mereka minta deposit 300rm, pada saat Cek out terlalu lama kami menunggu untuk pengembalian deposit, sehingga kami telat ke bandara.

Best sangat, dapet pemandangan yang cantik 👍.

Check in was a breeze. The unit we got was not the unit that was shown in the picture so the pictures were misleading. Picture showed an island in the kitchen and a bathtub in the bathroom- the one we got had none of that. But very good value for the price we paid for. One of airconditioners in the dining area was leaking causing me to slip and fall. My hand caught the fall so I strained my finger. It 's been 2 weeks and I still have limited movement on that hand. We lodged a complaint and they immediately informed us that they will get someone to fix it. Overall, good value for money!

I booking for 3 room, we paid fr 3 room, we get only 2 room,

Best lah, tempat pun lawa puas hati.

The unit staff is really helpful, they are responsive and responsible. The check in is smooth. The facilities in the unit is complete and the cleanliness is fair. Some cushion and towel are ripped. I lodge complaint to the staff at 11 pm, and within minutes the staff send new sets of towel. This is amazing. The pool view is breathtaking with 3 amazing buildings ' view. KLCC, Kuala Lumpur tower and Merdeka Tower. However, there is lacking of shower facilty, changing room is not available at all and we have to change our swimming suit to dry clothes at the corner of the swimming pool.

Agent overlooked our booking. Booking for 6 people and 3bedroom but only got 2. Promise to give 2 extra mettress. Only got 1bed, 1 access card, 1 parking, another 1 parking need to pay rm30. Reason too many people. Non sense. Lift too busy. And found pampers belong other person. Not sure they do the cleaning or not. For sure not come again under this agent.

I had the most pleasant stay here thank you Mr. Alam for the hospitality.