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We had to wait over 45 minutes to get hot shower. The entire place was very cold. They have heat but they do not turn it on.

Bad area after dark. Bugs in room. No hot water first day. Most cab drivers don’t have GPS and don’t know where hotel is. Staff was friendly but language problem . Not the good part of new town.

The location is very convenient for CTM bus station, especially using an early morning or late night bus. Staffs are very very kind. Just a one weak point for me is that toilet drainage was a little bit leaking.

Salle de petit déjeuner pas chauffée notre séjour se déroulait en novembre. Pas d'eau chaude dans la salle de bains, malgr6la bonne volonté du personnel. Bien situé dans la ville nouvelle. Services à proximité.

シャワーのお湯が出ない（ぬるい）のは、フェズの寒い夜には辛かったです。お部屋はとっても清潔。従業員さんは親切です。朝食は普通でした。

We had a great stay with amazing service 👍. The stuff were friendly with smile n great service . We be back soon inchallah nnthe owner was helpful to us n we thx him so much for that .

フェズ駅からも歩いて行ける距離にあり、またメディナまでは約20ディルハムで行けます。ネガティブな口コミばかり目立ちましたがとてもいい宿でした。Wi-Fiもあります。朝食つきでしたが時間が合わず食べれなかったのですが、チェックアウト時にはパンを持たせてくれました。私たちの部屋は入り口に近く話し声が聞こえる等、壁は薄いかもしれません。私たちはあまり気にならなかったので、ぐっすりと眠ることができました。

Énormément de charme pour cet hôtel très typique. Un charmant jardin intérieur qui procure une quiétude très appréciable. Propreté irreprochable.

Nice hotel with beautiful moroccan style decor. Hotel Staff are friendly. Delicious breakfast. A bit far away from the fes old town.

We got there after spending a few days in the desert and were greeted with a warm smile. The staff were always willing to help, giving us directions, getting us taxis, etc. Breakfast was nice but we would have prefered a less continental option with more local bites. Overall, great value for money and a very pleasent experience.

シャウエンへ日帰りする際に、ctmのバスターミナルが近いため便利です。近くにお店が少ないので駅周辺で飲み物を確保しておいた方が良いです。

Haben mehr erwartet, sehr dunkel, wirkt unfreundlich, für den Preis aber ok, als letzte Unterkunft vor dem Abflug mitten in der Nacht geeignet

Free parking spot is good. You can have either tea or coffee for breakfast, but not both.

Let's not kid ourselves. this is NOT a 4 star property, because it just doesn't have the luxury or standard of the 4 star. My comments/review is based on the assumption this is a 3 star property. Start from the good. It's located in the new town, 20 dirham to the medina on taxi if you bargain hard, or 2.5 or 4 dirham on the bus if you have the google map help to navigate. It's a big far but still walkable to the Fes train station and the shopping mall (with Carrefour supermarket and highend shopping). The room facility is basic, wifi is good. hotel staff is pleasant and helpful. The breakfast is very basic as commented by other fellow travelers. Things need to improve: The floor is ceramic tile, very uncomfortable to walk on barefoot, especially after you take a shower. I brought a pair of flip-flops (intended for pools and beaches in Morocco but not in a hotel room) and put them to use; Also when I booked the hotel on Expedia it says all taxes and fees included, however I ended up pay extra 4 euro per night for some additional fee, it was not much but if they need to charge this fee it's better to specify clearly on Expedia. If have the right expectation and want to stay away from the madness and crowd in medina, then this is a good alternative based on its rate.

What a nice hotel! I can't speak highly enough of the staff there very very friendly very accommodating and wouldn't think twice about stopping here again Hotel room was nice and clean Hotel room was nice and clean and breakfast LOL was very nice to. And breakfast was very nice to

Los chicos que llevan el Riad nos ayudaron para dejar el coche y con la localización. Nos recomendaron sitios a visitar y restaurantes. La cama es de las más cómodas que he probado en Marruecos. Tiene una Mezquita muy próxima, pero esto pasa en el 75% de los establecimientos. Desayunar en la terraza fue espectacular.

Localisation calme, accueil chaleureux, disponibilité même pour un retour à 5h du mati de retour de mariage Excellent séjour avec un amis

Nous avons seulement passer une nuit, mais l'accueil était très agréable, le riad et sa petite cour sont très jolis. Nous y repasserons à l'occasion.

sono rimasto con la bocca aperta quando ho sentito chi la tassa di soggiorno 45 dh ogni giorno. quase 5 euro!!!!!!. poi ho pagata anche per il mio figlio chi ha solo 10 anni.

The courtyard was peaceful and the hotel beautifully decorated. But the rooms were a very dark (poorly lit) and while there is satellite tv, if you only understand English you'll be disappointed. The hotel staff arranged for a guide for us for a day and were helpful at negotiating the surrounding neighbourhood - which is a little sketchy. All in all though I'd go back if ever in Fes again :-)