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Staff were approachable and very accommodating the only concern is the restaurant downstair was smelled sewer that i cant bear to eat my supper nor breakfast the next morning.

This hotel is so nice and perfect. I really enjoyed my stay. Beds comfortable, close to shops and dining. Helpful staff and great vibe.

Need new towels, aircon too noisy and shower is dripping low on water. Otherwise staff is very helpful, gracious and recommendable especially the receptionist during the day

There’s a hiding fees and additional charges that does not specify in the website they are not true to the expedia deliveration of terms they’re cheating and lying to the customers

The hotel does not have an elevator. If you are a senior citizen forget booking in this hotel.

It was OK

Good job.

Just add a blanket or duvet. Staff were very professional and friendly. Great location.

Good food

There were lots of coffee shops and street foods and a mall just a couple minutes walk away and the price for the quality of the room was great too

Good air con, hot water shower, comfortable bed, good tv programming, quiet night's sleep, good breakfast.

Our stay at Emerald Boutique Hotel was good! I'll break it down: Pros: Centrally located, nice staff, easy check-in, clean hotel, clean rooms, hot water, breakfast was included, outdoor patio w/ patio furniture, and we liked that there was an airport shuttle add-on. Cons: Small rooms, breakfast was an additional fee on top of the fee implimented for any additional occupants, we requested airport shuttle for 4pm and received calls to our room at 4am, and if you need to leave luggage after check out (our flight was later in the day) we had to leave it in the hallway unsecured.

The staff was real nice and professional. The morning breakfast was really good. The area of location was friendly and convenient for other shops and restaurants. If i stay in legazpi again it will definitely be this location.

This is the second time we have stayed at the Emerald boutique. The services is wonderful. The staff is always so helpful. Our favorite person there is Sammer. She is wonderful. You cannot go wrong by staying here.

Staff were very nice and friendly.

When we arrived, the hotel, staff greeted us with cucumber lemonade. It was perfect after our long, hot drive from Naga. Our rooms were clean, very well maintained. We had lunch, and the restaurant, and the service was excellent, and the food was delicious. We were only staying for one night because we had to catch a very early flight out of Legazpi in the morning. When we came down to the lobby at 4 AM the night staff had already made us breakfast to take with us even though the restaurant wasn’t ready to open for another two hours! To be honest with you, our stay, however, brief, was probably the surprise of our vacation in the Philippines

Outstanding overall services!

Staff and food.

Very close to my relatives in legazpi city. The property is very convenient to church,groceries,and to travel to legazpi proper and Daraga area. It would be much better if there is a power point outlet on the bathroom,saves you from buying an extension cord

Check-in process was a breeze, rooms are clean and staff are nice and efficient.