Homewood Suites by Hilton Indianapolis Northwest

I could not get the air conditioner to go below 76 degrees so it was uncomfortable sleeping. The elevator smelled like urine (it is a pet hotel). The breakfast was luke warm at best, but good otherwise. The stay was fine. The only big thing for me was the air conditioning.

Our room was in need of some serious maintenance. Lock on top of door was broken, closet door was leaning against the wall inside of the closet, shower curtain did not close, blackout curtains did not block light from parking lot, carpet was sticky in areas. Also, we had to get room keys recoded. Pool in horrible condition.

Carbon monoxide poisoning at hotel

Nice room layout with full kitchen with dishes, dining table, couch, desk, walk-in shower. There is a ceiling fan - nice touch if it wasn’t broken. Room A/C and hot water temp in shower adequate but not great. Would return.

Entire hotel was evacuated for a maintenance emergency. Not even informed of what emergency was. Precious day upon arrival the entire lobby smelled of propane gas- could’ve been related to a gas leak. Offered rooms at other hotels but did not cover costs and rooms did not match rooms that had been previously booked so we had to cancel trip entirely due to other hotels being over priced or sold out.

Room was not available when I arrived. I was not informed beforehand. They wanted to move me to the hotel down the street. Eventually they accommodated me with a room. I'm definitely unhappy with this experience. I was traveling alone with my daughter and did not want to be relocated to an unknown hotel with zero notice, especially when there were clearly rooms available.

Loved our stay… very accommodating staff and delicious breakfast buffet!!!

Our room was clean and very nice. There was no one behind the desk when we went to check in. We waited about 10 minutes for someone to come from behind the wall behind the counter. The staff was nice and breakfast was good.

Great value.

None

Easy parking and near restaurants

I want to start with something positive the breakfast buffet was great it was huge and fully stocked! The rooms were big they were surface cleaned. The room needed deep cleaned. The corners in the bathe were gross, white finger prints on the couch, stains on the chairs. The front desk lady was very friendly. The pool area needs help. The pool looked like it was filled with algae it wasn’t it was just stained but looked really gross .

Don't book this hotel. Service was contrary to even the slightest attempt of hospitality. No sleep, no food, no water.

The room was spacious. Staff very friendly.

I didn’t like the fact on my last night there get in The bed for the night and the bed broke down leaning from one side had to sleep like that for the night.

This is the second time staying and both times have been great. The hotel and rooms are clean and do not have the typical musty hotel smell. And the shower actually has water pressure. Would definitely recommend. And they're pet friendly!

Pool was super dirty, dings in the wall in the room, asked for a crib didn’t get it

great place to stay and everyone is very friendly

I always like staying there

Nice rooms