Staybridge Suites COLUMBIA-HWY 63 & I-70, an IHG Hotel

Great property and staff but very limited parking when I was there.

Clean and friendly

Amazing rooms -great value- great service

I am very upset. Not so much with staybridge. But with Expedia. I expected a hot tub. After paying I found out the hot tub has been broken since December 2024. That’s not what I paid for. It was an anniversary. Wanted the hot tub. It’s almost five months.

The staff was wonderful, bed was very comfortable, would stay here again. I wish there was more gluten free options for breakfast other than fruit.

Great place to stay!

Room was not ready at checkin time. Front desk could not tell us how long it would be to be able to get in our room.

Comfortable and very clean room. Couldn’t use outdoor space because of rain but it was very inviting. My room location requests were honored. Very friendly front desk staff.

The staff went out of their way to make us comfortable

didnt like the fact that the pool and hot tub were out of order and it wasnt posted on the site that it was under repair. we would have went somewhere else to stay. espesaly seeing there was no price discount for this.

Staff friendly. Good breakfast variety. Bed not comfortable and was to high off the floor (husband is 6ft tall and wasn't easy for him either) Dishes dirty, the ice cube basket in the freezer was dirty, towel had hair on it and mirrors were all dirty- streaked.

We didn’t stay there. I followed the riles for refund on Expedia. I also called the hotel. Nobody from Hotel or Expedia was responsive, even though I requested cancellation online and spoke with hotel -all prior to the 6pm cancellation the day before, as specified at booking time. The hotel answered and said. I’ll note that you are not coming, but you will have to deal with Expedia. The Expedia online booking cue just said, …”this may take a few minutes…” and after waiting two hours…no response. When I called Expedia, they claimed the hotel would not answer the phone. I followed all procedure and also spoke with both Expedia and the property. We did not stay at the hotel, nor will we ever consider it again. Your system doesn’t work. I need a refund!

It was a last minute thing with my son and some friends getting caught up in a winter storm about 2 hours away from home when visiting a friend in college. Staybridge worked with us on making sure he could check in and all that. He's 19 now and it's a good learning experience for him as well. Great job everyone. We were pretty worried here at home.

Good

The breakfast and social hour was great as we didn't need to go out and eat and the food was good. There was a problem with an unruly guest but they took care of it and that can't be helped.

Although they were extremely short staffed the team was amazing. We waited about 45 minutes until the room was ready (@ 5PM). Our room was very clean and comfy.

Our stay was great. We were there for a funeral and needed to rest for the night to get back on the road to head to SC

I left them a glowing Google review already, but this place is fantastic! The food that Jesse makes is extremely good, the rooms were spacious and included a kitchenette, and the bed was the most comfortable bed I've ever slept in during a hotel stay- and I've stayed in tons of hotels over the past 30 years taking multiple flights a year! I don't know why I never booked a room at a Staybridge before, but I will absolutely be doing it again, especially at this location!

I liked that it was off the main road, so it was quiet. The floor we stayed on smelled like smoke and the pool area was not clean.

Check in was great, gave us early checkin as soon as we arrived. Room was spacious and very comfortable.