How to chat with a doctor on Traveloka App

Tap Health Icon on Traveloka app
Make sure you have the latest version of Traveloka App.
Tap Chat with Doctor banner, then select a doctor
Scroll down to see more available doctors (green dot), then tap Chat.
Fill in contact and patient details
Double-check your details then continue to the payment page.
Make the payment
Select your payment method then tap Pay Now.
Done! The doctor will be right with you.
Once the payment is confirmed, the doctor will chat with you soon.

Buy Medicines & Vitamins

Order healthcare products including your medical prescription (powered by Farmaku).

How to Buy Medicines & Vitamins on Traveloka App

Select Health on Traveloka App
Make sure you have the latest version of Traveloka App.
Tap Buy Medicines & Vitamins banner
You will be redirected to Farmaku page.
Select your medicine or search it on the top side
You can also buy prescribed medicines from the doctor by uploading the digital prescription.
Add delivery address, then continue to payment
Make sure the address and phone number are correct. Add pin point to your address for accuracy.
Done! Your medicines and vitamins will be delivered to your door.
Check the app regulary to track your order.

FAQ

1. What are the health services that I can purchase on Traveloka?

You can purchase the following services through Traveloka App:


1. Book Health Services (also available on web)

You can book an appointment for health services such as medical check-ups, vitamin shots, PCR/COVID-19 tests, or dental treatments in no time. Select the health services that you need from our trusted health providers.


2. Chat with doctor

Consult your symptoms of illness and health problems easily right where you are. All doctors on our platform have been certified to conduct medical consultations.


3. Buying Vitamins & Medicines

You can search for a medicine or buy prescribed medicine from a doctor by uploading the digital prescription. All transactions will be done in Farmaku.

2. What are the health services that I can purchase on the web?

Currently, you can only book health services (medical check-ups, vitamin shots, PCR/COVID-19 tests, or dental treatments) on the web. Please go to Traveloka App to get the complete health services.

3. Can I book a health service for someone else?

Yes, you can book a health service for someone else on your handphone. For Chat with Doctor service, please make sure they are with you during the consultation to explain their symptoms properly.