Sinceramente es un hotel

Very poor hotel.

Really dirty

Unclean environment. Mold in rooms. Won’t recommend

I recently stayed here for four nights, and my experience was unfortunately far from ideal. Upon entering, the lobby was welcoming—clean, nicely decorated, and diffusing a pleasant scent. However, the rooms told a very different story and are in serious need of updating. The first thing I noticed was an unpleasant odor in my room. The carpet looked worn and could have used either a deep cleaning or replacement. During my entire stay, I never once saw housekeeping. My sheets were never changed, the bathroom was never cleaned, and if I wanted fresh towels, I had to go to the front desk to get them myself. The hotel offers a continental breakfast from 6:00 to 9:00 a.m., but by 8:45 a.m., there was hardly anything left. On my last two mornings, I ended up going elsewhere for breakfast because there was simply no food available that late in the time window. For the price I paid, I expected at least basic daily upkeep of the room. Sadly, that never happened. I will not be staying here again. Sometimes it’s worth paying a little more for a place that provides proper service and comfort.

Food options ) more protein sides Bed comfort : need blanket

They ran out of breakfast at the last minute room service my bed was not made up on the housekeeping does not speak any English I asked for two towels to make it my bed she never came back I had to call the front desk to make up my bed and give me some towels if they going to hire somebody make sure they speak English

Hallways not clean

Is perfección

One of the Worst Hotel Experiences I’ve Ever Had This was by far one of the worst hotel stays I’ve ever experienced. The first room I was given was absolutely disgusting, there were roaches, visible mold, and a foul, lingering odor. I reported it to the front desk, and although they switched my room, the staff seemed completely nonchalant about the situation, as if this was normal. The second room wasn’t much better. It was located right next to a utility room, which meant constant noise, another awful smell, dirty carpet, and just an overall filthy feel. The elevator was painfully slow, and there was no sign of room service at all during my stay. To make matters worse, the pictures shown online are completely misleading, the real condition of the hotel is the exact opposite. I’m beyond disappointed that I spent my hard-earned money here. Would I recommend this place? Absolutely not. Never again.

Pessimo, sujo, mal conversado além de encontrar uma barata morta no quarto

Arriving, immediately the lawn amd grounds were not kept well. Entrance clean and ok. Carpet on room floors, look old. I had to the housekeeper for a remote and the tv wire was lose had to keep adjusting to watch tv. Bed was comfy. Water was nice and hot. I wish the sink wasnt at the entrance.n Breakfast was not continental. No meat nor fruits. That needs to be revamped.

Great place to stay , very nice and clean

The room was musty, dirty stained sheets, dirty mirrors and blood stained bathroom. Offered us another room with out the amenities that i originally booked like a sofa. Still in the process of trying to get my refund because we did not stay at that hotel. Whole family was disgusted with that place.

I would not stay there again

For a smoke free hotel the hotel reeked of marijuana and my partner is highly allergic. We checked in the put us in one room where the door looked like it was busted open at one point the second room was nicer but the tv remote was missing the power button there was lint all over the fan in the bathroom and looked like the fan could fall out at any second. Trying to get in touch with the front desk to get new towels was impossible and when I finally did after walking over to the check in kiosk I was told towels would be sent up to which I then received a phone call saying there were out of towels and when I did finally receive towels after going to the lobby for a fourth time the front desk employee had beer in his hands and gave me pool towels

Good hotel but had a broken mirror in the room , the receptionist knew when I mentioned it to them . The breakfast was standard nothing too great . But overall a decent stay

Not a fan of this kind of check in

The automated check in took forever. There was a long line. Also, no air conditioning in the lobby when I check in made it miserable. I understand automation but not having a real person behind the desk made it feel less welcoming.

The room I had mold in the ceiling and cockroach. The carpet in the room and hallway was filthy. Had to change room. The second room was much better no carpet but the toilet seat had no lid. The bed was comfortable. I had a 3 nights stay. On the flip side the staff was friendly and helpful.