THe best hotel in Caracas

The best hotel in Caracas!

It is one of the best hotels at Caracas. However, due to some reason, probably, the current economic situation, many staffs are not motivated. Upon arriving, I spent several minutes to get a help from bellman service. When I asked to unlock my mini bar it took few hours. When I asked about spa service, I did not get proper answer. At the Japanese restaurant, nobody seems got order. It seems everything went wrong about the management of hotel. Except that, the stay was comfortable, and the hotel has many good facilities including restaurants, bars and shops.

Good location but little bit old room.

The hotel facility was good in comparision with other hotels in Caracas. location and general environment was not bad. Internet access was available both in wifi & cable connection, and the speed was comparatively good. I had to stay only one night, since I had to move to other city next day.

Good hotel

Excelente atención por parte de su personal. Seguridad y confort.

Service was great!

Ok

.

Best in Caracas

maravillosa.. muy tranquilo el lugar

Great property however cable television needs to be upgraded, must of the channels were showing very old shows.

Excelente atención

Todo muy bien pero las habitaciones del hotel están un poco antiguas , hay que invertir más en actualizarlas

Demasiado bueno

Bien

Muy mal no tenían mi reserva nadie informó del área de reservas que yo llegaría pero en recepción me pusieron a pagar 300 usd en garantía con mi tarjeta de crédito y me tocó esperar casi media hora para que hicieran eso hasta el día siguiente sumado a largas filas en el check in y que no querían romper mi garantía al día siguiente de 300 usd a pesar de ya haber solucionado por su parte el problema.

One of the best alternatives in Caracas. It is secure and very convenient. Also, the food store at the ground floor is a big plus.

Good place...