I had bad experience with this property and night staff. First, my room was on 3rd floor and key room was not working so I had to go downstairs to ask staff about the key room then he asked me back like did I hold it next to phone or credit card? I said no and I never heard about this kind of issue before that key room not working when next to phone or credit card. The key room is very difficult to detect to unlock the door. When we get inside the room , i started to use sink to wash my hands and face then, the sink got clogged so we wan to call the customer service but phone line not working. Then, He could not fix the the issue so we need to move another room. Another thing is there is no tissue, no shampoo, and hair dryer. It is very inconvenient and dirty room and unsanitary.