We made a reservation here because it said it was fully renovated. Upon arrival, the front desk told us that our reservation was moved to their sister hotel next door, Towne Suites. But they assured us everything is the same.
When we entered the Towne Suites, nothing was renovated about it, it was old, smelled bad, and was not the same experience we were promised when we reserved. The rooms had old furniture and looked run down. We didn't complain because our kids were exhausted and asleep and wasn't going to move everything again.
This was disgraceful and not okay. If we make a reservation at a hotel, we expect it to be fulfilled, not moved to their older. Rundown, "sister" hotel. This should be illegal.