Bay of Palms

Conveniently close to shopping and dining, our unit was quiet though unfortunately upstairs which was not so good for us as an older couple. In fairness i had not asked for ground floor when booking. The kitchen area was well equipped though stove quite old and frig freezer full of ice. The bed was very comfortable

Nice property close to shops and transport

Many permanent residents, to which the complex seemed tired. Average room, okay emiuncomfortable bed

This property has owners of individual units. Furnishings depends on the owner. This unit did not have black out shades and the drapes were holey. This place needs an upgrade.

Great location near waterway canals. TV in room needs updating to smart tv. TV was quite small. We stayed in upstairs unit but for those finding steps difficult should ask for ground floor. The bed was comfortable. Only a small bar fridge in our room. The freezer section was completely full of ice and fridge badly needed defrosting. Overall our 2 night stay was good. Nice swimming pool at location for those that stay in warmer months.

The property was clean and well presented , it was ideal for my needs and thought the plug in hot plate was grate .

Enjoyed our stay

Very dilapidated and dirty property. TV did not work and appropriate number of linens and towel were not provided for the third guest booked .

It's a great place to stay. The location is fantastic: near the mall, near the bus stop, near the beach. And the pool was really nice also, the beds were comfortable, we really enjoyed it. The only negative was the tiny cockroaches we found every day in our room.

The unit has a bungalow feel to it. Little kitchen so could cook. Short walking distance to several grocery stores and shopping mall which really helped. Close to bus route to take to the beach. A bit of a tropical feel around the area with the plants and flowers. I would stay there again.

Lovely stay at a resort style accommodation. Room was furnished nicely. Next to shopping centre and transport.

No indication on website that building is 2 story with no lift. Am partially disabled so can't use stairs very well and wasn't aware until arrival. Get a text to collect key on arrival from a locked box at reception (4 pm in the arvo). Below our room were picnic tables where a group of 5 loud middle aged guys were drinking heavily and smoking, even though there is no smoking on the property apart from the designated area away from the buildings. We got hold of the caretaker to request a room change, who walked right by the group on his way to our room and never said anything. There were no other rooms available and were told by the caretaker about not being able to traverse the stairs he said - oh well, you will just have to stay up here for the night and not go out. Which we did and had to put up with the 5 boisterous and inebriated men who had the 2 rooms beside us. One of which came to our room at 9 the next morning still drunk and with a can in his hand, knocked on the door and when opened said to my partner - what did you say? My partner said, what do you want? Reply was - I thought you were talking to me. We packed our stuff and went to reception to say we were finding alternative accommodation. No apology no offer of assistance and they still charged for the extra night.

Great location close to shopping centre. Clean rooms and great pool

It was easy walking distance from car to unit. It was a 2 min walk to the local shopping centre. I found the decor to be on trend and restful. I have previously stayed here at Bay of Palms.

Beautiful quiet spot across from the lake. Friendly people.

Stay here regularly, great value for money and wonderful location.

The unit does not have any aircon in the bedroom. No shampoos and room service. Only soaps were provided for three days. As per requirement, I also had to clean the dishes before checkout, which I never experienced at any other accommodation.

The air con was great and it was located very close to the "The Pines" shopping centre - No need to drive.

Lovely property on the water with a beautiful view. Our room was an adjoining one and we could hear the people staying in the next room through the adjoining door which was a little annoying. Room had been cleaned but had hair and cobwebs on the floor in the bedroom near the bedside table.

The unit was very clean and tidy.Plenty of hot water and the bed was comfortable.