Mantra Pandanas Darwin

Great central Darwin city location for attending Darwin festival events. Bathroom was modern and spacious. Bes and lounge also comfortable and spacious. Modern bedside lamps with USB. Good aircon, nice verandah. TV smallest we've seen un a hotel in a very long time - bigger TV in a cruise ship room. Hallway carpet in desperate need of replacement - very much a trip hazard.

The initial contact on check in should have alerted us to what the overall experience would be. Check in staff unable to answer questions about our Accor membership. The corridor on level 15 smelt when the lift door opened. The room was dirty and uninviting. It smelt damp, there was a dehumidifier running which was confusing as we had not experienced this at any of 5 other accommodation places stayed at on our trip. The toilet had about a cm of mould growing between the cistern lid and the cistern which I had to clean. The skirting boards were dusty and the light switches, remote controls and other electrical appliances were dirty, the soap dispenser in the washing machine had not been cleaned and had caked on washing powder, the out door setting was old and needed to be resanded and resealed and the pool dirty and not cleaned once during our 3 night stay, we watched the layer of dirt on the bottom of the pool increase each day. The dining chairs in their restaurant were old and uncomfortable and the tables had not been cleaned. When we reported the dirty toilet and dust issues the reception staff just gave us a card to contact the cleaning manager, they did not get the room recleaned. If it had not have been school holidays I would have moved hotels. Overall our experience at the Mantra was very disappointing for the price we paid.

Very good on site restaurant. Well located. Room comfortable

Food scooters

I like it was quite,very clean and tidy great staff great veiw over Darwin .the pool well maintained the week I was there I had an awesome time thankyou

Staff were eger to help and ensure we had a great stay

Amazing water view

Loved my apartment great balcony views

Didn't like that we stayed 6 nights and 4 of those nights we were disturbed by the Fire alarm, hotel told use that is was caused by people cooking, but who cooks a 1.30am & 2.03am.

The hotel stage were very accommodating to any requests made. The room was clean and the view over the water an added bonus. A lovely stay.

Late check in for overnight travellers

Beautiful property. Great staff. Early entry to room

View from our room

The staff are very friendly and the bungalow was very clean and private 5 star

First room fan made noise all night moved to another room no Hotwater will not be back ..

Really bad smell of mould in the whole hotel, Holes in the walls/ roof buckets to catch water, wet carpet in room. Didn’t get much sleep due to the smell of the place will be never going here again.

The staff were wonderful.

All good

There was a funny smell in the hallway when getting outta the lifts . Was hot in the lifts and our aircon in 1516 was leaking water .. Also just a question why couldn’t we change the temperature on the aircon remotes ?

Staff were GREAT to deal with.