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7 Days Premium Malacca

Hotel
No. 189-G-09, Jalan Pesisiran Bunga Raya, Melaka City Center, Melaka City, Melaka State, Malaysia, 75300
Exterior / Building
Entertainment Facility
Lobby
Lihat semua gambar
Menyenangkan
8.1/10
Merujuk kepada 63 tetamu
Berdasarkan 132 ulasan tetamu
Penyaman Udara
Parkir
Meja Depan 24j
Lif
Restoran
WiFi

Tarikan berhampiran
Cheng Hoong Teng Temple
(0.61 km)
Cheng Ho's Cultural Museum
(0.69 km)
Jonker Street Night Market
(0.70 km)
Chinatown (Melaka)
(0.74 km)
Log masuk untuk mendapat tawaran hotel hebat sehingga 25%!
Ulasan oleh pengguna Traveloka
Ulasan

Berdasarkan 47 ulasan

8.1
Menyenangkan
Hebat
17
Bagus
26
Memuaskan
8
Biasa
12
Teruk
0
Kebersihan
Keselesaan
Hidangan
Lokasi
Perkhidmatan
Tunjuk ulasan yang menyebut tentang...
9.7
- Percutian keluarga
Hotel sangat selesa, sangat dekat dengan bandar melaka, no breakfast tapi kedai makan dekat je.
9.7
- Kembara Beg Galas
Staff yg peramah dan kebersihan bilik serta dekat dgn restoran.
9.7
- Kembara Beg Galas
Staff yg peramah, kawasan yg strategik, hotel yg selesa.
Diterjemahkan oleh Google
5.1
- Percutian Romantik
Bilik saya buruk, siling bilik mandi yang penuh dengan kulat dan warna hitam, penghawa dingin tidak cukup sejuk, pekerjaan menjaga rumah adalah yang terburuk, mereka seolah-olah tidak pernah menyapu lantai
9.7
- Kembara Beg Galas
Tilam adalah empuk, luas, AC sejuk, lokasi juga strategik
8.5
Bilik yang selesa, selesa dengan harga yang berpatutan
6.0
- Percutian Romantik
Bilik kecil, reka bentuk miskin
9.1
- Perjalanan Perubatan
Bersih, letaknya yang strategik cuma kemudahan kurang, ada TV tetapi tidak ada channel yang boleh diliat.
8.8
Lokasi yang baik. Tempat itu adalah nilai untuk wang. Walau bagaimanapun, tandas tidak bersih.
10
- Perjalanan perniagaan
Hotel yang sangat bagus. Akses mudah dan mudah ke mana sahaja di Melaka
Pertama
Sebelumnya
1
2
3
5
Seterusnya
Akhir
Berdasarkan
132 ulasan
Penarafan
Location
Rooms
Service
Value
Cleanliness
Ulasan daripada
Business6
Couples32
Solo travel10
Family42
Friends getaway25
Hasil Penarafan
Sangat teruk
7
Teruk
8
Purata
44
Sangat Baik
59
Luar biasa
14
SRK4110
Worst & Horrible service from 7 Days Premium Hotel receptionist (Safuan) – SAY “NO” FOR THIS HOTEL
I'm responding my review for this hotel as for I found my review been deleted somehow! On 20th September 2017, I have been invited for the two day event at Malacca, (22nd – 23rd September 2017). Upon receiving my e-invitation, I called my regular hotel; unfortunately, the hotel rooms were fully booked since it was a local public holiday. Thereafter, I’ve start to browse for a good budget hotel, and then I come across with this 7 Days Premium Hotel. Instead of making reservation through website, I’ve decided to call the hotel directly to get further information on their service and room rates. When I rang the hotel, a Malay receptionist (can’t recall his name) has answered my call, and after a few minutes’ conversation, I was pleased with the hotel service, location and of course with the room rates of the hotel. Without giving much thought, I’ve straightway made my reservation with that polite receptionist. However, the receptionists clarify that the price of a superior single bedded room per night is RM 110 net includes breakfast and RM 100 without breakfast. Since the shore shopping complex is near to the hotel and it’s easy to get the local food out there, I told him that I will confirm him about the breakfast during my check in. With mutual understanding, the receptionist has agreed and revised the price to RM 100 by giving me an option to choose during my check in. Eventually, the receptionist has assured me that the reservation has successfully done and he provides me the hotel booking number for my future reference. On 21st September 2017, a friend of mine who is attending the same event with me has struggled to find a hotel. Without giving him any hope, I’ve called the hotel to check whether is there any possibilities for me to change my bedding type in order to share the room with my friend. At this time, a different receptionist has picked up the call and he trace my booking with the given reference number. Subsequently, after he confirms that I can change my bedding type, I’ve requested him to change my bed to twin bedded and I also re-check whether is there any change in term of pricing or extra charges. He affirms me that the price will REMAIN SAME and there is no additional charge will incur. I was amazed and hanged up the phone with the thought that the hotel is giving importance to their customer needs and satisfaction. The day has finally arrived, without much concern I’ve leave to Malacca to attend the event. After the long hours’ drive, I managed to find the hotel and I was exhausted. Once I entered the lobby, I decided to rest on the hotel’s sofa for a few minutes before check in. Since there were fewer crowds, I queued at the back of a Chinese Couple. A Malay receptionist was in the midst of checking in the couple, as soon as my turn arrives, I give him my name but he couldn’t trace my booking in their hotel booking system. In a little while, the receptionist with a strong voice requested for my booking number without a smile on his face, though I gave him my six-digit hotel confirmation booking number, he still couldn’t trace it. I’ve repeated myself three times, at the fourth time, surprisingly, he managed to trace the reservation under my name by claiming that the booking number that’s given is wrong. Honestly, it’s still fine for me because error can happen anywhere and all I want is to get inside the room to rest. So, I just proceed for the check-in process by giving him my id card for verification and he required me to pay RM 300/-. I was stunned and confused because as I know the amount that I need to pay is RM 200 excluding the Malacca tax, then I asked him to explain why there is a huge difference in the room rates? Then he goes through the system and respond me that I’ve made a booking for a Deluxe twin room which is RM150/- per night and informed me that all other rooms are fully booked. I was really unhappy with the explanation given to me and I told him that it is not my fault, I’ve called up the hotel and did proper adjustment, yes I did change my bedding type but not at this rate. After a few minute argument, with a nasty smile, the receptionist Safuan throw some magical words at me by telling me to “EITHER YOU TAKE IT OR LEAVE IT BECAUSE WE’RE FULLY BOOKED.” A Malay lady who were next to me also surprise with the way he spoke and reacted to me. He continually ignored me and start to entertain other guest. I really don’t expect such attitude or rudeness from hotelier because I’ve been in the hotel industry for more than 15 years I was too tired to argue, I was insisting him to call his Manager, but he refused to that and he claimed that he is the person in-charge of the said hotel. Then, I question him what was his post in the hotel either he is a Duty manager, Supervisor, Shift leader, Senior/Junior Front Desk, FOM, AFOM? But he gave me the same answer “I’m in charge of this hotel!!”. I clearly told him that I’m not going to move from this place till his superior come and handle this situation in a proper way because the more you argue with this kind people the more they will give you excuses! This guy even blackmailed me that he will call #999 if I don’t move from, so called “his (My)” hotel. Finally, he doesn’t have any choice, he has contacted his superior from their back. I’ve learned from another staff; she is a GM of the said hotel. She came and we both introduce ourselves and she was a good listener, after a few minutes listening to my explanation, she managed to get a room for me. She even told me that she will upgrade my booking to their superior executive/ deluxe room (can’t recall either) with the same rate that her operator offered on 21st September 2017. I told her that I’m not a cheapskate for demanding to upgrade the room from your end. All I want to know is why he has to treat me in such manner? Is it because my skin color/ is he being racist? Or he thought that I’m not afforded to pay the rate that he offers? My questions were only why? why? Why? She can’t answer or explain to me anything, all she wants me to do is to leave their desk so that other guest will not see our argument and it will not have an impact on their business. Well, I’m totally tired and I don’t know where to go. Chong managed to cool me down from the situation. Checking-in done and payment also done, then a Malay guy was assisted to escort me to their room. OMG… I don’t know how long the room that she has assigned to me was not occupied. • One light fused in the bathroom. • Toilet flush doesn’t work properly. • Strong urine smell in bathroom. • The wall is wet might be some leakage from the window. • The wall paint peeled off in few places. • The room full of dust and I’m starting sneezing once I entered the said room. • The bed sheet, not that clean. At last, I’ve checked out the from the horrible room and I did get a full refund. Moreover, I did find another hotel. I don’t expect to receive 5-star service, but the way the receptionist (Safuan) behaved was totally unacceptable and why should I been treated in such way? It is my genuine request for new visitors to avoid this hotel because there are many more hotels out there provide better service, decent environment, polite staff and you will be treated better than this hotel. I will never stay in this hotel again I’m still demanding for the apology from the hotel!!!!!
Business - 29 Okt 2017
Mjd L
Dirty ever rooms
Room is not done by 3 pm although receptionist told us can check in.we saw our door room is widely opened with the liquor bottle ,rubbish,dirty towel laying down on the floor.Air con not cold,coffee stain on the table,cups.no toilet roll,under the window was so dusty.Bedheets with the stains too.The mat towel is whiter than our towels. The cleanliness is totally a big disappointment.
Family - 29 Jun 2017
harivansha
Close to The Shore
For us, three friends, it was easy location close to The Shore and not too far from Jonker Walk. We still drove around. Cleanliness is so so. Its not dirty, not the cleanest. Super busy hotel during peak time. The main malay guy in charge is awesome, always good at his customer service ethics. Good asset to the hotel. Breakfast no comment, was told previous night it was until 1030am. In the morning was told it was until 10 only. But the lady still maange to make us eggs. thanks. Tv: gosh.. whats wrong in getting that astro decoder fixed. Pls spend some money to get the channels fixed. Else I would have given the hotel one more rating up. My two friends were disappointed. I wasnt bothered since I am internet person. Nice large room and toilet, great value to that. Please fix some of the burnt lights in toilet and room. Dont be cheapskate to spend some money, we know you get alot customers being in nice strattegic spot.
Friends getaway - 28 Jun 2017
theycallmethewandrer
A couple days at 7 Days.
Pros: location was pretty good, close enough to the river walk; free breakfast was... Free, sometimes good other times not as much; helpful staff, very friendly; room was fine, fairly comfortable with the usual amenities: tea/coffee, water. Cons: as already mentioned breakfast wasn't always great, small variety and sometimes not much left even if I went plenty before breakfast ended; TV in room didn't have much variety if I remember correctly. Fox Movies Premium would play in the lobby but not in the room? Weird. Overall not bad. Location is good if you don't mind walking - it's a pretty quiet area. Improve breakfast and I'll consider returning, Melaka is a beautiful city!
Solo travel - 1 Jun 2017
buckley1990
Not Clean!
There are options that are so much better that don't make your skin crawl. There were blood stains on our bedding and the room and floor were not clean. The sheets were torn. At least there were no noticeable bed bugs. It was also noisy at night.
Couples - 23 Mac 2017
Lihat ulasan lain
Bermula 1 September 2017, tetamu hotel yang bukan warga Malaysia atau bukan Penduduk Tetap Malaysia perlu membayar cukai pelancongan sebanyak MYR 10 untuk 1 bilik 1 malam bagi semua hotellihat lagi

Kemudahan hotel

Keterangan

Polisi hotel

  • Perkhidmatan Hotel
    • Daftar masuk ekspres
    • Daftar keluar ekspres
    • Penyambut tetamu 24 jam
    • Keselamatan 24 jam
    • Perkhidmatan dobi
    • Penyimpanan bagasi
    • Kakitangan berbilang bahasa
    • Suratkhabar di lobi
    • Lawatan
  • Kemudahan Umum
    • Parkir
    • Kedai kopi
    • Daftar masuk awal
    • Lif
    • Restoran sarapan pagi
    • Pesanan bilik
    • Peti keselamatan
    • WiFi di kawasan umum
  • Kemudahan Dalam Bilik
    • Kaunter
    • Pengering rambut
    • Pancur mandi dan tab berasingan
    • Pancuran mandi
    • TV
  • Umum
    • Penyaman Udara
    • Bilik keluarga
    • Bilik larangan merokok
  • Makanan dan Minuman
    • Sarapan
    • Kafe
  • Kemudahan OKU
    • Kelengkapan Orang Kurang Upaya (OKU)
    • Akses kerusi roda
  • Kemudahan Perniagaan
    • Pusat perniagaan
    • Stesen komputer
  • Kemudahan Internet
    • WiFi percuma
  • Khidmat Shuttle
    • Pengangkutan dari lapangan terbang dengan surcaj
  • Pengangkutan
    • Sewaan basikal
  • Kemudahan Berhampiran
    • Kedai
  • Aktiviti
    • Ruang TV

Masa Daftar Masuk dan Daftar Keluar

Daftar masuk: 15.00
Daftar keluar: 12.00

Nota: hotel sebelumnya dinamakan 7 Days inn

Lokasi
Penginapan di 7 Days Premium Malacca ialah pilihan yang baik apabila anda melawat Pusat Bandar Melaka.

hotel ini amat mudah ditemui kerana kedudukannya yang strategik berdekatan dengan kemudahan awam.

Tentang 7 Days Premium Malacca

Bagi anda yang ingin melancong dengan selesa mengikut bajet, 7 Days Premium Malacca ialah tempat yang sesuai untuk menginap dengan adanya kemudahan yang baik dan perkhidmatan yang hebat.

Dari acara perniagaan ke majlis korporat, 7 Days Premium Malacca menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di 7 Days Premium Malacca , sebuah penginapan yang menarik untuk percutian keluarga anda.

Pelancongan solo amat menyeronokkan. Berkenaan penginapan, 7 Days Premium Malacca adalah sesuai bagi anda yang mengutamakan privasi sepanjang penginapan anda.

Perkhidmatan terbaik dan pelbagai kemudahan yang disediakan akan membuat anda berpuas hati sepanjang penginapan anda di 7 Days Premium Malacca .

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Akses WiFi tersedia dalam kawasan umum penginapan ini agar anda sentiasa terhubung dengan keluarga dan rakan-rakan.

Dengan semua kemudahan yang ditawarkan, 7 Days Premium Malacca adalah tempat yang sesuai untuk menginap.

Haiwan peliharaan adalah tidak dibenarkan.


Latest check-out time is 1300 hours (subject to room availability).

On 01 April 2012, the Melaka State Government imposed a mandatory MYR 2.00 nett Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. Hotel will collect this fee this fee directly from our guests upon their check-in.


Bayaran tetamu tambahan boleh dikenakan dan berbeza-beza mengikut dasar hotel.
Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai diperlukan semasa daftar masuk untuk bayaran sampingan.
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan. Permintaan khas tidak dapat dijamin.
Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.
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