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  6. Hotel Penaga

Hotel Penaga

Corner of Jalan Hutton & Lebuh Clarke, Georgetown, Pulau Pinang, Penang, Malaysia, 10050
Exterior / Building
Exterior / Building
Exterior / Building
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Berdasarkan 690 ulasan tetamu
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Kolam Renang
Meja Depan 24j

Tarikan berhampiran
Thean Hou Temple
(0.45 km)
(0.63 km)
Chulia Street Night Hawker Stalls
(0.71 km)
Little India Penang
(0.93 km)
Log masuk untuk mendapat tawaran hotel hebat sehingga 25%!
Ulasan oleh pengguna Traveloka

3 Pelanggan Traveloka telah menginap di hotel ini dan memberikan ulasan:

WiFi tidak baik dalam pembaikan secara berterusan
Nice dan mudah hotel. Sangat bagus dan bilik yang selesa. Amat disyorkan untuk orang yang sedang melihat hotel murah dengan sedikit Nonya rasa. Jika anda mempunyai lebih banyak wang untuk berbelanja, boleh memberi Seven Teres cuba.
Semua adalah OK. Tetapi AC tidak berfungsi dengan baik begitu panas yang tenang pada waktu malam apabila kita tidur.
690 ulasan
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Solo travel47
Friends getaway102
Hasil Penarafan
Sangat teruk
Sangat Baik
Luar biasa
Nice concept hotel but poor up-keeping on basic functions
We were a party of 5 which booked the Penaga Suite with 2 bedrooms a few months before our arrival date of October 19. On arrival, we were pleasantly informed that there was an air con issue with our booked suite and the hotel had taken the liberty to upgrade us to their Clarke Terrace instead. We were excited at first but this was when our nightmare started. On the first night, one of the bedroom air-con wasn't working well and we had to depend on the ceiling fan to keep us cool through the night. On the second night, the air-con of the other room was affected, When we called for assistance to look into our air-con, we were told that our unit air-con compressor was not working and they had to move us to the terrace next door. We requested to ensure the unit next to us had the air con working first before we moved. After 30 minutes of waiting, the new unit air-con in one of the bedrooms was not blowing cold air still. We then viewed yet another unit and 3 more rooms! This went on till mid-night where we decided to "downgrade" to 2 Hutton rooms instead as we were too tired to keep viewing rooms anymore and all we wanted was a good night's rest. The general up-keeping of the property is very weak. While we were at the Clarke Terrace, and we wanted to use the teapot, there was 2 mouldy tea-bags which looked like they were there for weeks, which indicates that housekeeping does not refresh the place throughly before they make the unit available for the guests. When we moved to the Huttons Room, the hair dyer did not work and to make things more annoying, both the phones next to the bed and the bathroom did not work as well. I had to personally walk down to the Front Desk to get a new hair dryer! On our last day, while reviewing our bill, we requested for a later check-out at 1:30pm and was told that it is not possible and the best late check-out they could accord was 1pm. We were told that if we extend after 1pm, there will be a charge. When we came back to our room at 12:30pm, our key card didn't work already and we needed front desk to "escort" us back to our room so that we could get our luggage for check-out. The Front Desk team seriously lacks service passion in their duties. Throughout our whole ordeal of room moves and hiccups, there was no sense of empathy nor care to us of what we have been through. Even after everything we had encountered, we were still charged for the price of the Penaga Suite which we didn't even had the opportunity to experience. The best that the hotel could do was to waive off our extra bed charge. Even our request to speak with a higher authority, was brushed off by the front desk informing us just so timely, the manager is on leave. The only thing the hotel got right was their outsourced services: The airport transfer driver (RM$55 per trip - you would save more with Grab or Uber as we later found out) we booked through the hotel was very helpful and assisted us with all our luggages. We tried their outsourced spa as well and their spa therapist manager, Mia was also truly a gem!
Friends getaway - 22 Okt 2017
David A
Lovely boutique hotel
Just far enough out of town to be quiet, but close enough where you can walk wherever you want to go. The rooms are cute and extremely well maintained, the property grounds are quiet, and the staff are very friendly and accommodating. In addition, breakfast is good. There is a pool, but we did not use it while there--it's kind of oddly situated nearby the cafe window so you feel a bit like a spectator in my opinion.
Couples - 15 Okt 2017
Great location, bad sleep
Great location, no doubt - it is a stone's throw away from Lebuh Campbell which is the landmark for all the food places in Georgetown. But a very poorly kept hotel that is in dire need of a renovation. We requested for a quiet room and got the corner room on the 2nd floor. But were kept up all night by a constant tapping on our ceiling which we figured was caused by the roofing during the rainy night. Moved to 3rd floor but hallway lights were out so pitch dark. Eventually moved back down to another unit on 2nd floor. Elevator not working - notice was put up 3 weeks ago...flooring so old that it creaked really loudly every time anyone was walking - hallway and above us. I get that it's a heritage hotel but really? The rooms smelt musty, aircon was noisy...basically no rest for the weary. The saving grace was the staff who really did the best under the circumstances so I really appreciated it. But to the owners of the hotel - time for a renovation!
Couples - 13 Okt 2017
Really good Hotel lives up to its rep.
Stayed here for 6 nights.....lovely room with great air con. Big bathroom and massive bed.....very comfortable too. Right in the middle of Georgetown and in a good shopping area. Really good staff and pretty much has everything you need for your stay here in this interesting little town. The only issue I had was the elevator was out of action for the duration of my stay. I was on the top floor so plenty of exercise.
Solo travel - 29 Sep 2017
Average Hotel Good Location Large Rooms
The Hotel does have character, however, is not well maintained and whilst the rooms are large and have a nice layout they smell musty and not very clean. Can get very noisy with outside traffic. It is not a cheap hotel for Penang, we paid about $185 AUD per room per night without breakfast. The staff are efficient but do not offer assistance willingly eg with bags and help with directions.
Couples - 25 Sep 2017
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Bermula 1 September 2017, tetamu hotel yang bukan warga Malaysia atau bukan Penduduk Tetap Malaysia perlu membayar cukai pelancongan sebanyak MYR 10 untuk 1 bilik 1 malam bagi semua hotellihat lagi

Kemudahan hotel


Polisi hotel

  • Makanan dan Minuman
    • Bar
    • Sarapan
    • Restoran dengan penyaman udara
    • Kafe
    • Menu set makan malam
    • Sarapan dan makan malam
    • Snek
    • Sarapan dan makan tengah hari
    • Sarapan panas
    • Penyajian sarapan ke meja
    • Makan tengah hari a la carte
    • Makan malam a la carte
  • Kemudahan Dalam Bilik
    • Jubah mandi
    • Tab mandi
    • Kaunter
    • Pengering rambut
    • Peti besi dalam bilik
    • TV
    • Pancuran mandi
    • Pancur mandi dan tab berasingan
    • Bar mini
    • Kabel TV
    • Pemain DVD
  • Aktiviti
    • Urutan
    • Pusat kecergasan
    • Spa
    • Kolam renang terbuka
    • Taman
    • Sauna
    • Tab panas
    • Perpustakaan
    • Kolam air garam terbuka
    • Parasol
    • Solarium
  • Perkhidmatan Hotel
    • Pekerja rencam
    • Perkhidmatan dobi
    • Lawatan
    • Penyambut tetamu 24 jam
    • Penyimpanan bagasi
    • Pesanan bilik waktu terhad
    • Suratkhabar di lobi
    • Kakitangan berbilang bahasa
    • Keselamatan 24 jam
  • Kemudahan Berhampiran
    • Kedai
    • ATM/Perbankan
    • Salun rambut
    • Kedai runcit
    • Pasar raya
    • Dobi
    • Salun kecantikan
  • Kemudahan Umum
    • Pesanan bilik
    • Parkir
    • Peti keselamatan
    • WiFi di kawasan umum
    • Restoran
    • Lif
  • Umum
    • Bilik keluarga
    • Penyaman Udara
    • Bilik larangan merokok
    • Teres
  • Kemudahan OKU
    • Parkir mudah diakses OKU
    • Laluan mudah diakses OKU
    • Akses kerusi roda
  • Kemudahan Perniagaan
    • Pusat perniagaan
    • Stesen komputer
    • Mesin fotokopi
  • Khidmat Shuttle
    • Pengangkutan dari lapangan terbang dengan surcaj
    • Pengangkutan dari lapangan terbang
  • Kanak-kanak dan Haiwan Peliharaan
    • Penjagaan anak dengan surcaj
  • Pengangkutan
    • Parkir terhad
  • Sukan & Rekreasi
    • Kecergasan
  • Kemudahan Internet
    • Internet LAN

    Masa Daftar Masuk dan Daftar Keluar

    Daftar masuk: 15.00
    Daftar keluar: 12.00

    Penginapan di Hotel Penaga ialah pilihan yang baik apabila anda melawat Georgetown.

    Hotel Penaga mempunyai lokasi yang baik, juga berhampiran Lapangan Terbang Penang International Airport (PEN), yang hanya sejauh 14.92 km.

    hotel ini amat mudah ditemui kerana kedudukannya yang strategik berdekatan dengan kemudahan awam.

    Tentang Hotel Penaga

    hotel ini ialah tempat yang sesuai bagi pasangan yang inginkan percutian romantis atau tempat berbulan madu. Nikmati malam-malam yang penuh kenangan dengan orang kesayangan anda dengan menginap di Hotel Penaga.

    Hotel Penaga ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

    Rawatan spa ialah salah satu ciri utama hotel. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.

    Semasa penginapan di hotel, reka bentuk dan seni bina adalah dua faktor penting untuk dinikmati. Dengan suasananya yang unik, Hotel Penaga menyediakan anda penginapan yang menyenangkan.

    Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Hotel Penaga, sebuah penginapan yang menarik untuk percutian keluarga anda.

    Alamilah penginapan yang unik di bangunan bersejarah Hotel Penaga yang anda jarang temui di tempat lain.

    Jika anda merancang menginap dalam jangka panjang, penginapan di Hotel Penaga ialah pilihan yang tepat bagi anda. Dengan pelbagai kemudahan dan kualiti perkhidmatan yang hebat, tempat penginapan ini pasti membuat anda berasa seperti di rumah.

    Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

    Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

    Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

    Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

    Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

    Nikmati hidangan kegemaran anda dengan makanan istimewa dari Hotel Penaga eksklusif untuk anda.

    Akses WiFi tersedia dalam kawasan umum penginapan ini agar anda sentiasa terhubung dengan keluarga dan rakan-rakan.

    Hotel Penaga adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

    Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Hotel Penaga.

    Merokok adalah dilarang dalam bangunan penginapan, tetapi tetamu dibenarkan untuk merokok di kawasan yang ditetapkan.

    Haiwan peliharaan adalah tidak dibenarkan.

    Hotel membenarkan daftar masuk Awal, tertakluk pada ketersediaan bilik

    Hotel membenarkan daftar keluar Lewat, tertakluk pada ketersediaan bilik

    You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
    Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

    Bayaran tetamu tambahan boleh dikenakan dan berbeza-beza mengikut dasar hotel.
    Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai diperlukan semasa daftar masuk untuk bayaran sampingan.
    Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan. Permintaan khas tidak dapat dijamin.
    Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.