1. Hotel
  2. Malaysia(5,797 hotel)
  3. Pahang(406 hotel)
  4. Genting Highlands(12 hotel)
  5. Resorts World Genting - Genting Grand

Resorts World Genting - Genting Grand

Hotel
Genting Highlands Resorts, Genting Highlands, Pahang, Malaysia, 69000
Exterior / Building
Featured Image
Lobby
Others
Restaurant
Lihat semua gambar
Berdasarkan 200 ulasan tetamu
Parkir
Restoran
WiFi

Tarikan berhampiran
Genting Highlands
(0.26 km)
SWAT Paintball - Janda Baik
(12.40 km)
Bentong Hospital
(16.91 km)
SMK Mahmud
(41.22 km)
Log masuk untuk mendapat tawaran hotel hebat sehingga 25%!
Ulasan oleh pengguna Traveloka
Ulasan
9.4
/10
Sangat Hebat
Kebersihan
9.00
Keselesaan
9.50
Hidangan
8.00
Lokasi
9.00
Perkhidmatan
9.00

7 Pelanggan Traveloka telah menginap di hotel ini dan memberikan ulasan:

10.0
Perfect .. selesa .. membuat saya mahu pergi ke sana lagi dan sekali lagi
8.5
kebaikan yang gembira menikmati. keseronokan
9.7
A great hotel di lokasi yang baik, sangat selesa.
9.7
Ia hebat dan perkhidmatan yang sangat baik, semua mereka kakitangan yang ramah dan sangat bagus dan berguna, terima kasih kepada kakitangan dan kerja yang baik, saya akan akan datang lagi
9.7
Sangat bagus, lokasi strategik dan juga nyaman, dekat dengan casino.
8.8
Pada mulanya saya dapat bilik yang bau rokok. tapi setelah complain kami dipindahkan ke bilik yang jauh lebih bagus
10.0
Hotel genting grand sangat sesuai untuk percutian bersama keluarga .. hotel bersih dan selesa bagi anak-anak ..
Pertama
Sebelumnya
1
Seterusnya
Akhir
Berdasarkan
200 ulasan
Penarafan
Location
Rooms
Service
Value
Cleanliness
Ulasan daripada
Business16
Couples43
Solo travel11
Family72
Friends getaway23
Hasil Penarafan
Sangat teruk
6
Teruk
9
Purata
29
Sangat Baik
74
Luar biasa
82
Garrick L
Excellent service with 6 star hospitality
My first experience with my family to genting grand was great! Brought my new born 2month old and he did enjoyed as well. Reception and house keeping is absolutely professional and great! Room is without view but everything is clean and nice.
- 8 Nov 2017
Cedricgoey
Terrible service
We tried to check in at 1pm. However, the hotel informed us that the check-in time was 3pm. We rested at the lobby till 3pm and we thought the room was ready for us. Unfortunately, they wanted us to wait for another 1 hour. At 4:20pm we walked in to the front desk if our room was ready. They just answered us that the room was not ready and we were completely ignored by this 5 star hotel (Grand Genting). We asked if they could commit the estimated time but they refused to answer. We requested to speak with the manager and they even questioned us why? The room was released to us after a 10 minute.
Business - 8 Nov 2017
Jeffrey Y
Poor service
I came to check in around 1 pm. Can’t check in and was told all rooms not ready. I enquired at the reception many times thereafter until around 3.30 pm and was told that I can only check in at 4.30 pm. This is because the room is still not ready. Although the Hotel published and informed us earlier that the check in time is 3 pm. Very poor service. They just asked to wait without being apologetic
Couples - 8 Nov 2017
DashMen
A Five Star at Genting
First time staying in Genting Grand, check in is smooth and room is nice. The decor is a bit classy but most of the items they have. U can see their effort to improve from old hotels. Staff are friendly especially housekeeping staff. Very polite and approachable. Well done.
Business - 28 Okt 2017
Celestar989
Viewless Room
Stayed here for 2 nights in Oct-17, overall I cannot rate this hotel as 5-stars because the room I had on the 7th floor was viewless which was shocking. Thought such viewless room can only happen at First World Hotel instead of an international 5-star hotel (and I think the most expensive hotel at Genting Highlands) but I guessed I was wrong. Despite checking in early, the room allocated to me had zero view as it had a frosted glass window to block out the unsightly aircon ducting outside. Reminded me of an inside stateroom cabin on a cruise ship without any view. Was too lazy to change rooms as it meant wasting more time trying to check in. Considering just the room itself excluding the viewless factor, I thought the room was good. WIFI connection was solid, TV had many channels such as HBO, Fox Premium, Celestial Movies, sports channels, etc (though CNN was missing). Bathroom had separate standing rainshower and bathtub and came with 2 basins. Complimentary nespresso coffee making machine was available as well as 4 bottles of mineral water. There was also an evening turndown service. One of the advantage of staying at Genting Grand is that it has direct access to Genting Club from the lobby which was great.
Couples - 18 Okt 2017
Lihat ulasan lain
Bermula 1 September 2017, tetamu hotel yang bukan warga Malaysia atau bukan Penduduk Tetap Malaysia perlu membayar cukai pelancongan sebanyak MYR 10 untuk 1 bilik 1 malam bagi semua hotellihat lagi

Kemudahan hotel

Keterangan

Polisi hotel

  • Kemudahan Dalam Bilik
    • Kabel TV
    • Kaunter
    • Pengering rambut
    • Peti besi dalam bilik
    • Bar mini
    • Pancuran mandi
    • TV
  • Kemudahan Umum
    • Parkir
    • Restoran
    • Peti keselamatan
  • Aktiviti
    • Kasino
    • Sauna
    • Spa
  • Kemudahan Internet
    • WiFi percuma

      Masa Daftar Masuk dan Daftar Keluar

      Daftar masuk: 15.00
      Daftar keluar: 12.00

      Lokasi
      Resorts World Genting - Genting Grand ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Genting Highlands.

      Selain bertempat di kedudukan yang baik, Resorts World Genting - Genting Grand juga merupakan salah satu hotel yang berdekatan dengan Cameron Highlands dalam 125.2 km dan Taman Negara National Park dalam 127.28 km.

      Tentang Resorts World Genting - Genting Grand

      Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

      Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

      Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

      Nikmati hidangan kegemaran anda dengan makanan istimewa dari Resorts World Genting - Genting Grand eksklusif untuk anda.

      Resorts World Genting - Genting Grand adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

      Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Resorts World Genting - Genting Grand.

      Anda mesti menunjukkan ID bergambar semasa mendaftar masuk. Kad kredit anda akan dicaj semasa anda membuat tempahan. Pilihan merokok/jenis katil tidak dijamin. Tempahan anda dibayar dahulu dan dijamin untuk ketibaan lewat. Caj keseluruhan adalah termasuk semua caj bilik dan cukai, serta bayaran tempahan. Sebarang caj sampingan seperti bayaran tempat letak kenderaan, panggilan telefon dan perkhidmatan bilik akan diuruskan terus antara diri anda dan hartanah tersebut.
      Bayaran tetamu tambahan boleh dikenakan dan berbeza-beza mengikut dasar hotel.
      Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai diperlukan semasa daftar masuk untuk bayaran sampingan.
      Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan. Permintaan khas tidak dapat dijamin.
      Perkhidmatan pengangkutan ulang-alik lapangan terbang tersedia pada waktu terjadual. Sila hubungi hartanah lebih awal untuk mendapat butiran lanjut. The Genting Highlands Theme Park will be closed for renovation until further notice. For more details, please contact the office using the information on the reservation confirmation received after booking.
      Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.